Misty Terrell
Leeds,AL
Summary
Proven leader in small business operations, adept at financial tracking and staff management, significantly enhanced Small Town Sweetness Nutrition's performance through strategic promotional planning and relationship building. Excelled in consulting, leveraging client service skills to boost sales and foster strong customer connections. Expert in budget planning and employee scheduling, driving operational efficiency and team agility.
Overview
7
7
years of professional experience
Work History
Store Owner
Small Town Sweetness Nutrition
01.2024 - Current
- Oversaw business budget planning and administration, accounting functions, purchasing, and bi-weekly payroll to handle financial needs.
- Provided financial management through preparation of bank deposits and settlement of sales, returns, and transaction reports.
- Trained and motivated employees to perform daily business functions.
- Studied market to determine optimal pricing of goods and capitalize on emerging opportunities.
- Consulted with customers to assess needs and propose optimal solutions.
- Managed day-to-day business operations.
- Interacted well with customers to build connections and nurture relationships.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
Manager
Leeds Nutrition
01.2023 - 01.2024
- Cross-trained existing employees to maximize team agility and performance.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Accomplished multiple tasks within established timeframes.
- Developed and maintained relationships with customers and suppliers through account development.
- Identified and communicated customer needs to supply chain capacity and quality teams.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
Head Start Teacher
GBLC
10.2019 - 01.2023
- Modeled positive behavior and communication skills for students.
- Guided students to develop social, emotional and physical skills.
- Collaborated with teachers, parents and administrators to facilitate positive outcomes for students.
- Organized activities to teach preschool children foundational learning skills such as letters and numbers.
- Supported students in developing self-esteem and self-confidence.
- Monitored classroom to verify safe and secure environment.
- Developed innovative activities to engage young children in learning process.
Medical Assistant
Dollar General
03.2017 - 03.2019
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Obtained client medical history, medication information, symptoms, and allergies.
- Performed medical records management, including filing, organizing and scanning documents.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Education
High School Diploma -
Harvest Time Christian Academy
Trussville, AL05.2002
Skills
- Promotional planning
- Financial Tracking
- Merchandise planning
- Performance Analysis
- Staff hiring
- Store operations
- Inventory Control
- Sales management
- Budget Planning
- Employee Scheduling
- Store maintenance
- Labor Relations
- Business Management
- Client Service
- Relationship Building
- Small business operations
- Consulting
- Staff Management
Timeline
Store Owner
Small Town Sweetness Nutrition
01.2024 - Current
Manager
Leeds Nutrition
01.2023 - 01.2024
Head Start Teacher
GBLC
10.2019 - 01.2023
Medical Assistant
Dollar General
03.2017 - 03.2019
High School Diploma -
Harvest Time Christian Academy
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