Misty Toler
Creola,AL
Summary
Dynamic Key Holder with expertise in cash handling, inventory monitoring, and employee training. Proven ability to enhance customer experiences and maintain store safety. Committed to supporting operational excellence and team collaboration.
Dedicated professional with strong skills in customer service and cash handling. Proven ability to maintain inventory and ensure workplace safety, committed to enhancing team dynamics and operational efficiency.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Key Holder
Dollar General Store
2025.02 - Current
- Assisted in managing cash register operations, ensuring accurate cash handling and end-of-day reconciliations.
- Maintained inventory levels through effective stock management, including receiving and organizing merchandise deliveries.
- Supported store management in training new employees on operational procedures and customer service standards.
- Ensured compliance with company policies during store opening and closing procedures, maintaining security protocols.
- Provided exceptional customer service, resolving inquiries and complaints to enhance shopping experience.
- Collaborated with team members to maintain a clean and organized sales floor, optimizing product displays for visibility.
- Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
- Swept and mopped floor, wiped windows and fixtures after closing to maintain organized and tidy store.
- Assisted with team responsibilities by cleaning, managing cash registers, and product merchandising.
Cook/ Clerk
DIP Shell
2021.09 - 2023.11
- Prepared and executed menu items according to established recipes and presentation standards.
- Managed inventory levels, ensuring availability of fresh ingredients while minimizing waste.
- Collaborated with kitchen staff to maintain consistent food quality and service efficiency.
- Trained new team members on food preparation techniques and safety protocols.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
Education
High School Diploma -
Morgan Community College
Burlington, CONo Degree - Business
University of Phoenix Online
Burlington, COSkills
- Customer service
- Cash handling
- Cash handling accuracy
- Training and mentoring
- Store maintenance
- Workplace safety
- Inventory monitoring
- Employee scheduling
- Product ordering
Certification
- Certified Time Management, University of Phoenix - 2011
- Certified Stress Management, University of Phoenix- 2011
Timeline
Key Holder
Dollar General Store
2025.02 - Current
Cook/ Clerk
DIP Shell
2021.09 - 2023.11
High School Diploma -
Morgan Community College
No Degree - Business
University of Phoenix Online