Phone Operator Nueces County Appraisal District
Corpus Christi, Texas
04.2025 - 07.2025
Directed inquiries to appropriate departments for efficient resolution.
Maintained accurate records of communications using office software.
Coordinated with team members to streamline call handling processes.
Responded promptly to customer requests with professionalism and courtesy.
Supported administrative tasks by filing documents.
Answered calls in pleasant, calm voice and asked appropriate questions to direct callers to proper individuals.
Demonstrated excellent problem-solving skills when resolving complex customer requests or inquiries.
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