Misty Jean Juarez
Corpus Christi,TX
Overview
14
14
years of professional experience
Work History
Phone Operator
Nueces County Appraisal District
Corpus Christi, Texas
04.2025 - 07.2025
- Directed inquiries to appropriate departments for efficient resolution.
- Maintained accurate records of communications using office software.
- Coordinated with team members to streamline call handling processes.
- Responded promptly to customer requests with professionalism and courtesy.
- Supported administrative tasks by filing documents.
- Answered calls in pleasant, calm voice and asked appropriate questions to direct callers to proper individuals.
- Demonstrated excellent problem-solving skills when resolving complex customer requests or inquiries.
Fire Watcher
Tesla Plant
Robstown, Texas
06.2024 - 07.2024
- Monitored work areas for fire hazards and unsafe conditions
- Assisted in maintaining safety equipment and firefighting tools
- Conducted safety inspections to ensure compliance with fire regulations
- Documented safety observations and incidents accurately
- Participated in drills and exercises to maintain proficiency in responding to emergencies.
Material Controller
Bay Ltd.
Ingleside, Texas
11.2023 - 05.2024
- Utilized computer software programs such as JOVIX system to manage inventory data.
- Prepared reports summarizing activity related to material management functions.
- Escorted inventory delivery trucks to their destination on a daily basis to maintain an accurate process.
- The process also included logging in and scanning all work orders and invoices.
- Duties included a timely pick-up, delivery, and scanning of employee timesheets.
Prep Cook
Cheesecake Factory Inc
Corpus Christi, Texas
03.2023 - 11.2023
- Prepared high-quality ingredients for salads, appetizers, and entrees.
- Sanitized workstation at end of shift to minimize risk of salmonella and other food-borne illnesses.
- Maintained cleanliness and organization of kitchen workstations and storage areas.
- Stocked kitchen with necessary supplies, including food items and utensils.
Warehouse Associate
Amazon Company
Corpus Christi, Texas
09.2022 - 06.2023
- Received and processed incoming shipments, verifying accuracy of items against purchase orders.
- Reported discrepancies such as missing orders or items to main office via email so they could start the tracking process.
- Duties were to ensure accuracy prior to dispatch.
Seafood Team Leader
HEB Food Store
Corpus Christi, Texas
05.2013 - 11.2021
- Assisted in maintaining seafood department cleanliness and organization.
- Supported team members in stocking fresh seafood products daily.
- Engaged customers by providing information on all seafood selections, preparation methods, and recipes I have tried.
- Trained and supervised a team of seafood workers in proper handling, storage and preparation techniques.
- Participated in company events, such as partner and customer appreciation day, displaying platters of prepared dishes for consumption.
- My skills will include computer knowledge, the ability to complete an inventory report, and filing records.
Assistant Manager
Economy Finance
Corpus Christi, Texas
01.2012 - 01.2013
- Assisted team with daily operations and customer service inquiries.
- Provided support in processing financial transactions and managing client accounts.
- Conducted collection calls to address and resolve delinquent accounts.
Education
Radiology EKG Technician
Del Mar College
Corpus Christi, TX08-2001
GED -
Del Mar College
Corpus Christi, TX05-2001
Skills
- Order processing
- Data entry
- Accounts receivable management
- Accurate message transcription
- Telephone etiquette
- Language proficiency
- Computer skills
- Excellent phone demeanor
- Food safety
- Inventory management
- Meal preparation
- Stock rotation
Languages
English
Professional
Spanish
Native/ Bilingual
Timeline
Phone Operator
Nueces County Appraisal District
04.2025 - 07.2025
Fire Watcher
Tesla Plant
06.2024 - 07.2024
Material Controller
Bay Ltd.
11.2023 - 05.2024
Prep Cook
Cheesecake Factory Inc
03.2023 - 11.2023
Warehouse Associate
Amazon Company
09.2022 - 06.2023
Seafood Team Leader
HEB Food Store
05.2013 - 11.2021
Assistant Manager
Economy Finance
01.2012 - 01.2013
Radiology EKG Technician
Del Mar College
GED -
Del Mar College