Mitch Dunham
Tyler,TX
Summary
Accomplished Vice President of US Sales and Operations at Ulterra, Our team leveraged strategic planning and team leadership to secure the number one market share position. Expert in relationship building and operations management, We drove profitability and fostered a culture of continuous improvement, achieving significant growth and employee engagement across roles.
Overview
20
20
years of professional experience
Work History
Vice President of US Sales and Operations
Ulterra
01.2024 - Current
- Cultivated strong relationships with key stakeholders, including customers, internal management, engineering and sales leaders to promote collaboration and long-term success.
- Led sales and operations team to achieve number one market share position while also growing profit .
- Demonstrated proficient leadership skills to motivate employees and build competent teams.
- Collaborated with senior management to develop strategic initiatives and long term goals.
- Managed financial planning and budgeting processes, ensuring fiscal responsibility and maximizing return on investments.
Director of US Sales
Ulterra
04.2021 - 01.2024
- Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
- Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
- Established a culture of continuous improvement by fostering open communication channels and empowering employees to voice their ideas.
- Cultivated a positive work environment that fostered employee engagement and boosted overall team morale.
District Manager
Ulterra
11.2015 - 04.2021
- Supervised various locations, enforcing high-quality standards of operation.
- Ensured compliance with company policies and procedures as well as managing the P&L for the district.
- Boosted employee morale by creating a positive work environment that encouraged teamwork, collaboration, and professional growth opportunities.
- Collaborated with senior management on strategic planning initiatives aimed at maximizing profitability while maintaining high standards of quality across the district.
Hub Manager
Ulterra
01.2014 - 11.2015
- Established a customer-centric culture by providing exceptional service standards across all touchpoints within the hub ecosystem.
- Boosted employee morale through effective communication, recognition of achievements, and fostering an inclusive workplace culture.
- Managed budget effectively, reducing expenses without compromising on efficiency or quality of service.
- Mentored junior staff members, enhancing their professional growth and development within the company.
National Account Rep
Ulterra
02.2013 - 01.2014
- Developed customized sales presentations to address specific client needs and concerns.
- Managed a portfolio of high-value accounts, consistently achieving revenue targets and KPIs.
- Collaborated with internal teams to deliver exceptional customer service and ensure client satisfaction.
- Maintained up-to-date knowledge on industry trends, competitor offerings, and market conditions to better serve clients'' needs.
- Increased account retention by developing and maintaining strong relationships with key clients.
Account Representative
Halliburton Energy Services
01.2007 - 02.2013
- Contacted customers to assess satisfaction and current needs.
- Managed a portfolio of multiple accounts, ensuring timely delivery of products and services while maintaining strong relationships with clients.
- Collaborated with internal teams to develop tailored solutions for key accounts, fostering long-term partnerships.
Field Sales Representative
Smith Bits
10.2004 - 01.2007
- Increased sales revenue by developing and maintaining strong relationships with clients in the assigned territory.
- Insured data was collected at field level while also delivering products and worked with the customer's field representation to insure best practices were executed.
Education
Surveying And Mapping
Tyler Junior College
Tyler, TxSkills
- Team Leadership
- Relationship Building
- Decision-Making
- Coaching and Mentoring
- Strategic Planning
- Business Development
- Results-Driven
- Operations Management
- Customer Service
- Sales Leadership
- Event Networking
Timeline
Vice President of US Sales and Operations
Ulterra
01.2024 - Current
Director of US Sales
Ulterra
04.2021 - 01.2024
District Manager
Ulterra
11.2015 - 04.2021
Hub Manager
Ulterra
01.2014 - 11.2015
National Account Rep
Ulterra
02.2013 - 01.2014
Account Representative
Halliburton Energy Services
01.2007 - 02.2013
Field Sales Representative
Smith Bits
10.2004 - 01.2007
Surveying And Mapping
Tyler Junior College
Similar Profiles
Nathan HastingsNathan Hastings
Shop Technician at Ulterra Drilling TechnologiesShop Technician at Ulterra Drilling Technologies
Tommy ChancellorTommy Chancellor
Sales Representative at Ulterra Drilling TechnologiesSales Representative at Ulterra Drilling Technologies
Israel GandaraIsrael Gandara
Applications Engineer at Ulterra Drilling TechnologiesApplications Engineer at Ulterra Drilling Technologies