Mitch Kounkel
Aurora,CO
Summary
Detail-oriented customer service professional with over 5 years
experience. Exceptionally skilled in exceeding and caring for customers needs. Seeking a position in a challenging, rewarding and
fast-paced environment.
Overview
5
5
years of professional experience
Work History
Outside Sales Representative
Action Gypsum Supply
06.2023 - Current
- Developed and maintained strong working relationships with professionals within assigned territory.
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
- Collaborated with internal teams to fulfill orders and meet customer needs
- Quoted prices, credit terms and other bid specifications.
- Established new accounts through cold calling and personal visits to potential customers
Rental Coordinator
Wagner Equipment Co
10.2022 - 06.2023
- Assists the Rental Fleet Sales Administrator with preparation, processing, and distribution of rental, credit, and sales documents in a timely manner
- Resolved customer disputes to maintain positive relationships and increase customer base.
- Performed all required steps to accurately and efficiently process AG, Caterpillar, and non-CAT rentals and invoices
- Maintains records on all rental equipment that is transferred or sold out of the Rental Fleet
Assistant Caddie Manager
Colorado Golf Club
08.2018 - 10.2022
- Facilitate 180 tee times per day on average
- Manage the practice facility to uphold the standards and needs of members an guest while providing first-class customer service
- Form and maintain relationships with all members
- Cooperate with caddie manager on connecting caddies to their assigned loops
- Oversee and administer task for cart barn employees
- Organize tournament signage to ensure smooth transitions upon guest and member arrival throughout the event
Education
Bachelor Degree - Marketing
Metropolitan State University of Denver
Sales Certificate - undefined
Metropolitan State University of Denver
Skills
- Communication skills
- Relationship Building & Management
- Team Leadership
- Customer Service
- Territory Development
- Time management
- Prospecting and Cultivating
Timeline
Outside Sales Representative
Action Gypsum Supply
06.2023 - Current
Rental Coordinator
Wagner Equipment Co
10.2022 - 06.2023
Assistant Caddie Manager
Colorado Golf Club
08.2018 - 10.2022
Bachelor Degree - Marketing
Metropolitan State University of Denver
Sales Certificate - undefined
Metropolitan State University of Denver
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