Mitch McCanles
I've always thought you need to play by your strengths and if you're lucky enough to know them, you should pursue them. I've worked in many roles but I have full confidence in saying I thrive when it comes to talking to people.
In my previous sales role, I spent the majority of the day on the phone with business owners. Some strangers via cold call and others being recurring customers. Building a personal relationship with these business owners proved to be the best method to earn and retain their business. These relationships helped me scale to a consistent $100,000 per month average.
I found it important to take detailed notes at the end of every conversation I had on the phone. It could be something as simple as their dog's name to their preference when it comes to product. I had to make data analysis and goal setting a priority in order to continue to grow my customer base.
Filling the sales pipeline was made possible via social media, physical catalogs, email, and of course cold call. I worked closely with colleagues to strategize how we can continue to bring in new customers while still maintaining a good relationship with existing ones.
Work History
Shift Leader
11 Months- Trained and managed new and previously existing hires
- Resolved customer complaints to ensure a better experience for customers
- Kept in close touch with upper management regarding improvements to benefit the business
- Resolved conflicts between team members in a professional manner, making sure we had a strong culture
- Hosted private events whether that be graduation parties, birthday parties, or family reunions
Sales Executive
1 Year 9 Months- Developed and maintained relationships with over 300+ small business owners throughout the country
- Boosted sales by cold calling various different businesses on an everyday basis
- Strategized with fellow employees on techniques we could use to grow our sales on a month to month basis
- Analyzed sales data to monitor progress and readjust goal setting
- Negotiated with customers to ensure both parties are securing a good deal, while keeping reoccurring customers happy
Electrical Technician
9 Months- Installed, tested, and maintained electrical components for irrigation technology and pump systems.
- Learned from experienced technicians and engineers on techniques to streamline the building process
- Followed complicated instructions through schematic drawings, forcing me to learn something completely new.