Mitchell Jones
Cumming,GA
Summary
Hello, my name is Mitchell Jones. I am a passionate and customer-focused individual with over three years of experience customer service industry, seeking to join the Starbucks team as a Barista. I can easily demonstrate a strong commitment to providing excellent customer service and creating a welcoming atmosphere. I am skilled in multitasking, efficient in handling high-pressure situations, and dedicated to maintaining a clean and organized workspace. I am adept at working collaboratively in a team-oriented environment while also taking the initiative to ensure customer satisfaction. It would be a pleasure to contribute to Starbucks' mission of inspiring and nurturing the human spirit – one person, one cup, and one neighborhood at a time.
Overview
10
10
years of professional experience
Work History
Sales Associate
Lens Crafters
11.2020 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Cook
Zaxby's
01.2019 - 03.2020
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
Courtesy Clerk
Kroger
06.2014 - 10.2018
- Bagged customer items efficiently using proper techniques to protect delicate items and separate different groups of merchandise.
- Maintained cleanliness of store premises, resulting in an inviting shopping environment for customers.
- Helped customers take merchandise out of store and loaded items into vehicles.
- Helped maintain a positive store image by keeping entranceways clean, clear, and welcoming for customers.
- Improved customer experience by offering assistance with locating products throughout the store when needed.
Education
Bachelor of Arts - Game Design
Georgia State University
Atlanta05.2024
Bachelor of Arts - Art
Georgia State University
Atlanta, GA05.2024
Skills
Customer Service
Teamwork and Collaboration
Time Management
Problem-solving skills
Listening Skills
Multi-tasking strength
Goal-Oriented
Exceptional customer service
Relationship Building
Outgoing Personality
Flexible Schedule
Cash Handling
Timeline
Sales Associate
Lens Crafters
11.2020 - Current
Cook
Zaxby's
01.2019 - 03.2020
Courtesy Clerk
Kroger
06.2014 - 10.2018
Bachelor of Arts - Game Design
Georgia State University
Bachelor of Arts - Art
Georgia State University
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