Mitchell Long
Henderson,NV
Summary
Detail-oriented leader with experience in supervising fulfillment operations, monitoring performance, and delivering exceptional customer service. Takes pride in every task, works efficiently in fast-paced environments, and consistently delivers high-quality results while contributing to streamlined workflows, strong team performance, and accurate, professional operations.
Overview
1
1
Certification
4
4
years of professional experience
Work History
Fulfillment Lead
Lowe's
Las Vegas, Nevada
01.2026 - Current
- Supervised and supported fulfillment associates, delegated tasks, and maintained efficient workflow during high volume periods.
- Resolved customer and order issues while maintaining strong standards for safety, accuracy, and customer satisfaction.
- Monitored performance metrics, analyzed turnaround times, fill rates, and accuracy rates to identify areas for improvement.
Pro Loader
Lowe's
Las Vegas, Nevada
06.2023 - 01.2026
- Assisted Pro customers with loading lumber, building materials, and other merchandise safely and efficiently.
- Operated forklifts and other power equipment to move and stage products while following safety and company procedures.
- Delivered friendly customer service, ensured organized loading area, and collaborated with Pro team on daily operations.
Sales Associate
WESCO Gas and Welding
Foley, AL
04.2022 - 06.2023
- Assisted customers with welding supplies, equipment, and product selection while providing knowledgeable, friendly service.
- Maintained inventory, stocked merchandise, and helped keep the warehouse and sales floor organized and efficient.
- Loaded, secured, and transported orders safely while maintaining company vehicles and equipment.
Education
Environmental Science
University of Nevada, Reno
Reno, NVAviation
College of Southern Nevada
Las Vegas, NVSkills
- Order fulfillment
- Inventory management
- Workflow management
- Task delegation
- Performance monitoring
- Safety compliance
- Customer issue resolution
Certification
- FAA Part 107 Commercial Drone Pilot Certification
Timeline
Fulfillment Lead
Lowe's
01.2026 - Current
Pro Loader
Lowe's
06.2023 - 01.2026
Sales Associate
WESCO Gas and Welding
04.2022 - 06.2023
Environmental Science
University of Nevada, Reno
Aviation
College of Southern Nevada