Mitchell Williams
Charleston,SC
Summary
Dynamic and results-driven sales professional with extensive experience at Belk Department Store. Proven ability in customer service and time management, fostering strong client relationships and enhancing store efficiency. Recognized for maintaining accuracy in cash handling and mentoring team members, contributing to a positive shopping experience and operational excellence.
Overview
35
35
years of professional experience
Work History
Sales Associate
Belk Department Store
02.2024 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Courier Runner
Barnwell, Whaley, Patterson and Helms
04.2002 - 06.2023
- Navigated challenging weather conditions safely, ensuring timely delivery of crucial items without accidents or delays.
- Improved delivery efficiency by optimizing route planning and time management strategies.
- Increased overall reliability by strictly adhering to company policies and procedures while on the job.
- Developed strong relationships with clients through courteous and professional interactions during pickups and deliveries.
- Assisted in training new courier runners, sharing best practices for efficient package handling and route navigation.
- Built professional relationships with customers and business partners to establish trust and credibility.
Cashier Assistant
Costco
01.1994 - 01.2002
- Met customer needs through polite, friendly and attentive service.
- Handled cash drawer responsibly, accurately counting change and ensuring daily balances were correct.
- Maintained a clean and safe workspace, ensuring proper sanitation protocols were followed.
- Helped customers complete purchases, locate items, and join reward programs.
- Worked with other associates to support cashiers and management needs.
- Demonstrated flexibility by working various shifts including weekends, holidays or evenings when required.
- Removed trash, swept, and mopped floors for professional appearance.
Cashier/Bagger Operator
Harris Teeter Inc
02.1990 - 01.1994
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
Education
Graduate Certificate - Sports Management
The Citadel
Charleston, SC05-2013
Master of Science - Business Management
Southern Wesleyan
Charleston, SC03-2010
Bachelor of Science - Business Administration
Limestone College
Charleston, SC06-2007
Associate of Arts - Business Management
Trident Technical College
Charleston, SC08-1998
Academic
Eastern District High School
Brooklyn, NY12-1980
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Listening skills
- Excellent people skills
Timeline
Sales Associate
Belk Department Store
02.2024 - Current
Courier Runner
Barnwell, Whaley, Patterson and Helms
04.2002 - 06.2023
Cashier Assistant
Costco
01.1994 - 01.2002
Cashier/Bagger Operator
Harris Teeter Inc
02.1990 - 01.1994
Graduate Certificate - Sports Management
The Citadel
Master of Science - Business Management
Southern Wesleyan
Bachelor of Science - Business Administration
Limestone College
Associate of Arts - Business Management
Trident Technical College
Academic
Eastern District High School
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