Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Mitchell Miguel Sud

Andover,MN

Summary

Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public.

Overview

5
5
years of professional experience

Work History

Sales Expert

Scheels All Sports
Mankato, MN
05.2018 - Current
  • Provided positive first impressions to welcome existing, new and potential customers.
  • Answered customer questions regarding sizing, accessories and proper care for merchandise.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Solved customer challenges by offering relevant products and services.
  • Increased sales by offering advice on purchases and promoting additional products.

Lawn Care Specialist

Anoka-Hennepin School District 11
Andover, MN
04.2017 - 08.2017
  • Maintained routine landscaping schedules to boost lawn health.
  • Removed weeds, hazards and debris from common pathways to improve usability.
  • Used trimmers and chainsaws for grounds maintenance, brush clearing and tree removal and thinning.

Sales Associate

Sears Outlet
Minneapolis, MN
02.2016 - 03.2017
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
  • Boosted sales by conferring with customers to evaluate purchase requirements and recommend best-fit company offerings.
  • Completed orders and organized product deliveries to meet customer timetables.

Education

Bachelor's Degree - Marketing

Minnesota State-Mankato
Mankato, MN
05.2022

Skills

  • Product and Service Knowledge
  • Customer Service and Assistance
  • Sales Representation
  • Qualified Lead Generation
  • Closing Sales
  • Post-Sales Support
  • Needs Understanding
  • Client Rapport-Building

Affiliations

Professional Sales Organization (PSO)- President

Timeline

Sales Expert

Scheels All Sports
05.2018 - Current

Lawn Care Specialist

Anoka-Hennepin School District 11
04.2017 - 08.2017

Sales Associate

Sears Outlet
02.2016 - 03.2017

Bachelor's Degree - Marketing

Minnesota State-Mankato
Mitchell Miguel Sud