Mitra Cunningham

Brewster,OH

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

years of professional experience

Work History

Server

Urban Grill On Main

07.2020 - 11.2023

Served food and beverages promptly with focused attention to customer needs.
Answered customers' questions, recommended items, and recorded order information.
Increased sales significantly by upselling higher-end products to customers.

Appointment Setter

Denali Distributing

09.2022 - 04.2023

Answered phone calls and answered questions from potential customers.
Set appointments with salespeople and potential customers.
Communicated with management to provide feedback on value and productiveness of appointment setting process.

Shift Lead

Jason's Deli

01.2017 - 04.2020

Trained new employees and delegated daily tasks and responsibilities.
Helped store management meet standards of service and quality in daily operations.
Completed store opening and closing procedures and balanced tills.

Lead Server

Forever Resorts

06.2013 - 10.2016

Taught staff how to deliver outstanding service to every customer without sacrificing profit objectives.
Assigned tasks and shifts to servers to manage organized schedules and provide adequate coverage.
Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.

Education

George Rogers Clark High School

Winchester, KY

Skills

Appointment Scheduling
Outbound Calling
Cash Handling
Order Taking and Processing
Upselling Techniques

Team Leadership
Customer Service
Employee Training and Development
Positive and Friendly Attitude

Timeline