Mitra Cunningham
Brewster,OH
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
10
10
years of professional experience
Work History
Server
Urban Grill On Main
07.2020 - 11.2023
- Served food and beverages promptly with focused attention to customer needs.
- Answered customers' questions, recommended items, and recorded order information.
- Increased sales significantly by upselling higher-end products to customers.
Appointment Setter
Denali Distributing
09.2022 - 04.2023
- Answered phone calls and answered questions from potential customers.
- Set appointments with salespeople and potential customers.
- Communicated with management to provide feedback on value and productiveness of appointment setting process.
Shift Lead
Jason's Deli
01.2017 - 04.2020
- Trained new employees and delegated daily tasks and responsibilities.
- Helped store management meet standards of service and quality in daily operations.
- Completed store opening and closing procedures and balanced tills.
Lead Server
Forever Resorts
06.2013 - 10.2016
- Taught staff how to deliver outstanding service to every customer without sacrificing profit objectives.
- Assigned tasks and shifts to servers to manage organized schedules and provide adequate coverage.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
Education
George Rogers Clark High School
Winchester, KYSkills
- Appointment Scheduling
- Outbound Calling
- Cash Handling
- Order Taking and Processing
- Upselling Techniques
- Team Leadership
- Customer Service
- Employee Training and Development
- Positive and Friendly Attitude
Timeline
Appointment Setter
Denali Distributing
09.2022 - 04.2023
Server
Urban Grill On Main
07.2020 - 11.2023
Shift Lead
Jason's Deli
01.2017 - 04.2020
Lead Server
Forever Resorts
06.2013 - 10.2016
George Rogers Clark High School
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