Summary
Overview
Work History
Education
Skills
Certification
Timeline
Personal Information
Generic

MIYAH GREEN-WORRELL

Parkville,MD

Summary

Looking for a position in a well reputable organization where I can utilize great customer service techniques for the benefit of the company.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Barista

Starbuck Coffee
Nottingham, MD
06.2024 - Current
  • Delivered high-quality espresso drinks consistently, adhering to company standards
  • Optimized workflow processes to accelerate service delivery during peak hours.

Cashier

Giant Food Stores
Towson, MD
06.2019 - 03.2024
  • Increased customer satisfaction with assistance for any request or question
  • Worked closely with front-end staff to assist customers and maintain satisfaction levels
  • Operated cash register collected payments and provided accurate change
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
  • Helped customers complete purchases, locate items and join reward programs.
  • Retrieved items for customers and verified prices.
  • Trained new cashier team members in customer service and money handling processes.
  • Answered questions about store policies and addressed customer concerns.

Queen of Prestige
01.2018 - 01.2019

Our House Mentor Program

01.2017 - 01.2019
  • Completed over 100 hours of community service

Movie Theater Attendant

Regal Entertainment Group, Step
Hunt Valley, MD
01.2017 - 08.2018
  • Complied with health and sanitation practices and procedures
  • Provided knowledgeable service when answering questions and greeted all customers with friendliness
  • Directed guests to correct location by documented ticket seats and answered questions about facility amenities
  • Activities
  • Joined Prestige

Education

Bachelor Of Applied Science - criminal justice

Coppin State University
Baltimore, MD
05.2022

MD - undefined

Baltimore Leadership School for Young Women
Baltimore
06.2017

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McDaniel College

Skills

  • Organizational skills
  • Customer Service
  • Active Learning and Listening
  • Written Communication
  • Problem Solving Skills
  • Strong Work Ethic
  • Critical Thinking Skills
  • Leadership

Certification

Bachelor's Degree in criminal justice

Timeline

Barista

Starbuck Coffee
06.2024 - Current

Cashier

Giant Food Stores
06.2019 - 03.2024

Queen of Prestige
01.2018 - 01.2019

Our House Mentor Program

01.2017 - 01.2019

Movie Theater Attendant

Regal Entertainment Group, Step
01.2017 - 08.2018

MD - undefined

Baltimore Leadership School for Young Women

undefined

McDaniel College

Bachelor Of Applied Science - criminal justice

Coppin State University

Personal Information

Title: Criminal Justice & Law