
Hospitality professional with experience serving, training new staff, and handling cash in busy restaurant and entertainment settings. Strong at reading tables, keeping service moving, and turning first-time guests into regulars
• Maintained a clean, organized dining room throughout busy shifts so tables turned quickly and guests stayed comfortable.
• Trained new servers on menu items, service standards, and side work.
• Processed cash and card payments accurately and kept transactions moving during peak periods.
• Worked with the kitchen team to time ticket flow and get food to tables promptly.
• Walked guests through the facility and helped them get set up so they could start playing with less wait.
• Set up and explained equipment while following safety protocols.
• Kept clubs, bays, and guest areas clean and organized during high-volume play.
• Backed up the team with extra guest service during events and tournaments.
• Ran the register and processed transactions accurately.
• Helped customers with product questions and finding the right items.
• Reset and organized merchandise displays to keep the floor easy to shop.