Summary
Overview
Work History
Education
Skills
Timeline
Generic

Miysun Phillips

Lowell,MA

Summary

Dynamic and results-oriented professional with extensive experience in customer service and time management, notably at Burtons Grill. Excelled in roles requiring attention to detail and adaptability, enhancing customer engagement and operational efficiency. Skilled in POS system operation and leadership, consistently driving improvements and fostering positive relationships.

Overview

10
10
years of professional experience

Work History

Associate

Burtons Grill
11.2023 - Current

I am full hands on at Burtons Bar and Grill. I seat party's, clean tables, handle reservations and takeout orders. I make and help with our private events. I also run food to tables and am very efficient with our computer system. If someone has a question or concern in that building I am the person to talk to.

Associate

Wine Country
11.2021 - 10.2023

This was a wine shop of a family friend. I would handle his invoices for wine and alcohol. restock and organize shelves, build relationships with customers, set up cases of wines for party's and events and helped him stay afloat during a rough time

Sales Associate

GameStop
06.2019 - 09.2021
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Handled all distribution and advertising for the store.

Demolition Laborer

John A Burrow Construction
07.2017 - 01.2019
  • Demolished houses from the roof to the basement, followed by cleaning up and prepping for the next crew.
  • Built patios, walkways, and staircases.
  • Overall physical laborer for this company if they need it done it would get done to the best of my ability.

Kitchen Associate

Winchester Hospital
02.2015 - 06.2017
  • Improved kitchen efficiency by streamlining food preparation processes and implementing time-saving techniques.
  • Assisted with the preparation and delivery of meals for women in and after labor.
  • Helped with overall flow of kitchen and dish room. making sure all the correct steps are taken and done in a timely manner.

Education

High School Diploma -

Winchester High School
Winchester, MA
09-2019

Skills

  • Customer service
  • Time management
  • Attention to detail
  • Computer skills
  • Leadership qualities
  • Customer interaction
  • Cash handling
  • Customer engagement
  • Decision-making
  • Relationship building
  • Flexible schedule
  • Oral communication
  • Loyalty program promotion
  • POS system operation
  • Adaptability and flexibility
  • Negotiation
  • Strategic planning
  • Project management

Timeline

Associate

Burtons Grill
11.2023 - Current

Associate

Wine Country
11.2021 - 10.2023

Sales Associate

GameStop
06.2019 - 09.2021

Demolition Laborer

John A Burrow Construction
07.2017 - 01.2019

Kitchen Associate

Winchester Hospital
02.2015 - 06.2017

High School Diploma -

Winchester High School
Miysun Phillips