Overview
Work History
Education
Skills
Timeline
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Miztle Yoatzin Balmaceda-Wheelock

Miztle Yoatzin Balmaceda-Wheelock

Logistics
Flat Rock,MI

Overview

27
27
years of professional experience

Work History

Assistant Sales Manager

Green Homes Roofing & Solar
04.2020 - 02.2025
  • Resolved customer issues promptly, maintaining high levels of customer satisfaction and trust in the brand.
  • Trained new hires on product knowledge, enhancing their ability to sell confidently and successfully close deals.
  • Assisted sales team with completing customer transactions and managing issues.
  • Developed strong client relationships for repeat business and increased referrals.

Team Leader

Syncreon Logistics
07.2017 - 03.2020
  • Optimized customer experience by delivering superior services and effectively troubleshooting issues.
  • Conducted thorough market research to guide strategic decisions and maintain competitive advantage.
  • Led by example, demonstrating commitment and professionalism that inspired team members to excel.
  • Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.

Team Leader

CEVA Logistics Inc.
04.2012 - 06.2017
  • Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
  • Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
  • Managed conflict resolution among team members, fostering a positive and collaborative work environment.
  • Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.

Assistant Manager

Scaffolding Inc.
03.2008 - 03.2012
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.

Crew Chief

FKA
01.1998 - 11.2007
  • Managed team according to company standards and compliance requirements.
  • Organized daily assignments for crew members, ensuring efficient use of time and resources.

Education

High School Diploma - undefined

Papa Juan II
Bayamon, PR
1991

Skills

Customer service

Money handling

Team leadership

Decision-making

Timeline

Assistant Sales Manager

Green Homes Roofing & Solar
04.2020 - 02.2025

Team Leader

Syncreon Logistics
07.2017 - 03.2020

Team Leader

CEVA Logistics Inc.
04.2012 - 06.2017

Assistant Manager

Scaffolding Inc.
03.2008 - 03.2012

Crew Chief

FKA
01.1998 - 11.2007

High School Diploma - undefined

Papa Juan II

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