Kameron Carpenter
Sandy,United States
Summary
Quality-focused Auto Glass Repair expert skilled in installation, repair and maintenance. Skilled in safe handling and operation of glass and tools, coupled with superior technical aptitude. Accustomed to promoting workplace safety while using hand and power tools to complete tasks.
Overview
7
7
years of professional experience
Work History
Mobile Glass Technician
Specialized Auto Glass
03.2023 - Current
- Collaborated with team members on large-scale projects, ensuring timely completion and high-quality results.
- Completed specialized training in various glass cutting techniques to improve precision and reduce waste.
- Completed emergency glass repair services quickly while maintaining high-quality results, minimizing downtime for clients.
- Enhanced customer satisfaction by efficiently repairing and replacing glass in automobiles, Semi's, RV's, Busses, Cement trucks, ETC.
- Built lasting client relationships through consistent follow-up and dedication to exceeding customer expectations on every project.
Glass Technician
Safelite
11.2019 - 03.2023
- Applied primer, installed glass and monitored curing.
- Prepared surfaces by sweeping away debris, scrubbing glass and applying chemicals.
- Provided same level of care and attention to all customers, no matter vehicle value.
- Replaced windshields and windows in vans, trucks and cars.
- Processed returns of glass and moldings.
- Wrote tickets, updated accounts and closed out work orders.
- Assisted in inventory management, ordering supplies as needed to maintain adequate stock levels for ongoing projects.
- Ensured safety compliance during all projects, adhering to industry standards and company policies.
Claims Intake Specialist
Teleperformance
07.2019 - 03.2020
- Followed up with customers on unresolved issues.
- Evaluated accuracy and quality of data entered into agency management system.
- Established positive and trusting relationships with injured clients, administering efficient customer service and processing claims quickly.
- Analyzed information gathered by investigations to report findings and recommendations.
- Reported policy changes and company conditions affecting customer satisfaction.
- Investigated properties to determine extent of damage and estimate repair costs.
Assembler Technician
Five Star Airport Alliance
03.2018 - 11.2019
- Operated and maintained variety of hand and power tools and assembled and repaired large mechanical units.
- Displayed exceptional mechanical aptitude and assembled and troubleshot complex equipment using diverse hand and power tools.
- Installed and tested vehicle gears, motors and frames and exemplified good manufacturing practices as defined by employer.
- Mastered computerized controls, manufacturing software and data entry and trained and mentored new team members.
- Developed and deployed technical systems for data collection and quality control.
- Followed outlined specifications to implement assembly plans.
Education
High School Diploma -
Valley High School
South Jordan, UT07.2016
Skills
- Customer Interaction
- Electronic Systems
- Machine Tools
- Equipment Operations
- Learning Strategies
- Application Skills
- Creative Solutions
- Information Updates
- Customer Relationship Management
- Accounts Payable and Accounts Receivable
- Amount Calculation
Timeline
Mobile Glass Technician
Specialized Auto Glass
03.2023 - Current
Glass Technician
Safelite
11.2019 - 03.2023
Claims Intake Specialist
Teleperformance
07.2019 - 03.2020
Assembler Technician
Five Star Airport Alliance
03.2018 - 11.2019
High School Diploma -
Valley High School
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