Mkristo Bruce
Mesa,AZ
Summary
Dynamic professional with a strong background in customer service and attention to detail, honed at Elements Massage. Proven ability to enhance client satisfaction through effective scheduling and communication. Skilled in problem-solving and consistently delivering high-quality results in fast-paced environments.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Front Desk Receptionist
Elements Massage
Maple Valley, WA
06.2023 - 11.2023
- Greeted clients and ensured positive first impressions through exceptional customer service.
- Managed scheduling for therapists, optimizing appointments for efficiency and client satisfaction.
- Handled multi-line phone system, addressing inquiries and directing calls effectively.
- Processed payments and maintained accurate financial records to support daily operations.
Car Detailer
Team Bruce
Covington, WA
05.2021 - 02.2022
- Conducted thorough interior and exterior cleaning of vehicles to enhance overall appearance.
- Utilized specialized tools and products for effective detailing, ensuring high-quality results.
- Managed time efficiently to complete detailing tasks within designated schedules.
- Assisted in training new team members on proper detailing techniques and safety protocols.
Education
High School Diploma -
Tahoma High School
Maple Valley, WANo Degree - Pilot Training
Thrust Flight
Addison, TXSkills
Customer service
Attention to detail
Crew-Resource Management
Problem-solving skills
Certification
Commercial Pilot, Instrument Rating, Certified Flight Instructor
Timeline
Front Desk Receptionist
Elements Massage
06.2023 - 11.2023
Car Detailer
Team Bruce
05.2021 - 02.2022
High School Diploma -
Tahoma High School
No Degree - Pilot Training
Thrust Flight