Michelle Wead
Ogden,UT
Summary
Dedicated Medical Assistant/Receptionist experienced in busy clinical settings. Knowledgeable in schedule, records, referrals, prior authorizations, and front desk management. Offers successful career history comprising of 18 years.
Overview
22
22
years of professional experience
Work History
Medical Assistant/Receptionist
Utah Pain And Rehab
06.2005 - Current
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Managed multi-line phone system and pleasantly greeted patients.
- Checked patient insurance, demographic, and health history to keep information current.
- Prior Authorizations for medications and procedures
- Helped patients complete necessary medical forms and documentation.
- Transcribed phone messages and relayed to appropriate personnel.
- Enhanced office productivity by handling high volume of callers per day.
- Completed patient referrals to other medical specialists.
- Responded to correspondence from insurance companies to verify patient's coverage.
- Managed master calendar and scheduled appointments for providers based on optimal patient loads and clinician availability.
- Obtained payments from patients and scanned identification and insurance cards.
Dental Assistant
Marc Collman DDS
02.2002 - 05.2004
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
- Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
- Sterilized rooms and prepped equipment and instruments for 10-15 procedures daily.
- Explained treatment procedures and instructed patients on home care guidelines.
- Recorded patients' health histories, documented current symptoms, and pulled up records from prior visits for dentists to view and evaluate.
- Scheduled appointments for new and existing customers, factoring in provider availability and scheduling loads.
- Performed general chair-side duties for general dentistry, endo procedures, and oral surgery.
Education
Dental Assiting
Ogden Weber Applied Technology College
Ogden, UT02.2004
High School Diploma -
Mesa Verde High School
Citrus Heights, CA06.1999
Skills
- Referral Verification
- HIPAA Compliance
- Medical Charting
- Payment Collection
- Insurance Verification
- Medical Terminology
Timeline
Medical Assistant/Receptionist
Utah Pain And Rehab
06.2005 - Current
Dental Assistant
Marc Collman DDS
02.2002 - 05.2004
Dental Assiting
Ogden Weber Applied Technology College
High School Diploma -
Mesa Verde High School
Similar Profiles
Christine Atis MaumalangaChristine Atis Maumalanga
New Patient Department Manager at Pain & Rehab ConsultantsNew Patient Department Manager at Pain & Rehab Consultants
Leslie HurtadoLeslie Hurtado
Case Manager at Option 1 Pain and RehabCase Manager at Option 1 Pain and Rehab
Michael McCluneyMichael McCluney
Medical Assistant at Carolina Spine Pain And RehabMedical Assistant at Carolina Spine Pain And Rehab
Diovannie RostkowskiDiovannie Rostkowski
Delivery Driver at Quick FleetDelivery Driver at Quick Fleet
Kelli AyalaKelli Ayala
Technical Business Specialist I at Weber County LibraryTechnical Business Specialist I at Weber County Library