Summary
Work History
Education
Skills
Accomplishments
Timeline
Generic

Rikki Roberts

Broken Bow,OK

Summary

Dynamic Medical Assistant with extensive experience at McCurtain Family Medical Clinic, excelling in patient relations and electronic medical records management. Proven ability to optimize workflows and ensure HIPAA compliance, enhancing patient check-in processes. Skilled in appointment scheduling and insurance verification, demonstrating initiative and a commitment to exceptional healthcare service.

Work History

Medical Assistant/Receptionist

McCurtain Family Medical Clinic

Manager/Teller/Loan Department

1st Bank &Trust

Education

High School Diploma -

Wright City High School
Wright City, OK
05.2000

Skills

  • Medical office procedures
  • Initiative-taking
  • Healthcare industry
  • Patient check-in and check-out
  • Medical receptionist experience
  • Front desk operations
  • HIPAA compliance
  • Office administration
  • Patient scheduling
  • Patient registration
  • Reminder calls
  • Electronic medical records
  • HIPAA guidelines
  • Insurance verification
  • Appointment management
  • Medical terminology
  • Documentation
  • Appointment scheduling
  • Paperwork coordination
  • Patient relations
  • Payment collection
  • Telephone etiquette
  • Workflow optimization
  • Appointment setting
  • Referral verification
  • Medical records management
  • Inventory oversight

Accomplishments

  • Achieved many through effectively helping with others to achieve and maintain their goals.
  • Supervised teams of over ten staff members.
  • Documented and resolved many which led to getting the job done correctly and on time!
  • Resolved product issue through consumer testing.

Timeline

Medical Assistant/Receptionist

McCurtain Family Medical Clinic

Manager/Teller/Loan Department

1st Bank &Trust

High School Diploma -

Wright City High School
Rikki Roberts