Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Madison Martinez

Miami,FL

Summary

Dedicated healthcare and sales professional with extensive experience in surgical coordination, patient advocacy, and insurance services. Seeking a dynamic role where I can leverage my expertise in patient care, sales, and administrative operations to enhance client experiences, streamline processes, and contribute to organizational success.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Licensed Medicare Agent

Providence Senior Care
04.2024 - Current
  • Assist clients in navigating Medicare plans to ensure optimal health coverage
  • Educate patients on available health resources and options
  • Maintain compliance with state and federal Medicare insurance regulations

Surgical Coordinator & Sales Consultant

Jolie Plastic Surgery, Prestige Plastic Surgery, Modern Plastic Surgery, 305 Plastic Surgery, New Life Plastic Surgery
01.2019 - 09.2023
  • Evaluated patients for surgical readiness and coordinated all aspects of scheduling
  • Managed pre-operative processes, including lab requests and patient inquiries
  • Liaised with medical professionals to obtain necessary medical clearances
  • Maintained accurate records of patient consultations and outstanding balances
  • Provided detailed consultations on procedures and answered client questions
  • Negotiated service options to align with patient needs
  • Consistently exceeded sales quotas by providing high-quality service
  • Handled post-operative support and patient follow-ups

Education

High School Diploma -

Okeechobee Alternative High School
Okeechobee, FL

Bachelor of Science - Health Administration

Florida National University
Miami, FL
02-2026

Skills

  • Patient assessment and care coordination
  • Surgical scheduling and administrative support
  • Health Insurance Proficiency
  • Sales
  • Negotiation
  • Customer relations
  • Proficiency in CRM software
  • QuickBooks
  • Microsoft Office Suite
  • Bilingual: English & Spanish

Certification

2-15 Florida Health & Life Agent License

Timeline

Licensed Medicare Agent

Providence Senior Care
04.2024 - Current

Surgical Coordinator & Sales Consultant

Jolie Plastic Surgery, Prestige Plastic Surgery, Modern Plastic Surgery, 305 Plastic Surgery, New Life Plastic Surgery
01.2019 - 09.2023

High School Diploma -

Okeechobee Alternative High School

Bachelor of Science - Health Administration

Florida National University

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Madison Martinez