Mmetochukwu Chinedum
Middletown,NY
Summary
Motivated professional with successful background in technology and sales offering advanced money handling, merchandising and team leadership abilities combined with dedicated and hardworking approach. Focused on maximizing team efficiency and customer satisfaction through training and performance improvements. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. College sophomore with excellent research, technical, and problem-solving skills. Detail-oriented and able to learn new concepts quickly.
Overview
2
2
years of professional experience
Work History
Cashier Team Lead
levon stores
Ikeja, Lagos
01.2020 - 02.2021
- Assisted cashiers with resolving customer complaints and inquiries.
- Maintained a clean work environment by sweeping floors and wiping down counters regularly.
- Assisted with training new cashiers and customer service team members to increase speed of onboarding.
- Trained new cashiers on proper use of registers and store policies.
- Answered customer questions and provided store information.
Site Team Leader
veridian green
Ikeja, Lagos
06.2019 - 02.2021
- Investigated root causes of problems or incidents that occurred during projects.
- Utilized problem-solving skills to address complex issues in a timely manner.
- Assigned tasks to team members and monitored their completion.
- Encouraged collaboration among team members through open dialogue about ideas, challenges faced, successes achieved.
- Resolved issues between employees as needed.
- Provided leadership in developing team goals and objectives for the site staff.
- Created daily reports detailing progress of tasks and activities at the site.
- Organized training sessions for new hires to familiarize them with company policies.
- Monitored and evaluated employee performance on a regular basis.
Education
Computer Engineering
Syracuse University
Syracuse, NY06-2026
High School Diploma -
Middletown High School
Middletown, NY06-2022
Skills
- Shift Scheduling
- Adaptability and Dependability
- Customer Service
- Transaction Approvals
- Key Decision Making
- Project Management
- Materials Handling
- Processing Knowledge
- Machine Maintenance
- Safety Compliance
- Machine Learning
- Coding ( efficient in natural langue and C)
- Microsoft office efficient (Powerpoint , adobe, etc)
- Analytical Skills
- Website Analytics Tools
- Hardware Engineering
Timeline
Cashier Team Lead
levon stores
01.2020 - 02.2021
Site Team Leader
veridian green
06.2019 - 02.2021
Computer Engineering
Syracuse University
High School Diploma -
Middletown High School
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