Moani Pule-Young
Hilo,HI
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Trainable and committed to creating warm and inviting atmosphere.
Overview
6
6
years of professional experience
Work History
Hostess
Orchids Restaurant at Halekulani
05.2022 - 12.2023
- Managed reservations efficiently to accommodate walk-in guests and reduce wait times.
- Contributed to team success through effective communication and cooperation with coworkers and management.
- Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
Front Desk Receptionist (Temporary)
Strategic Accountants
01.2022 - 05.2022
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
- Expedited check-in and check-out procedures for guests, ensuring seamless experiences during their visits.
- Developed strong working relationships with team members, fostering a positive work environment.
Part-Time Teacher (Temporary)
Kelea'o Kaiapuni
09.2021 - 01.2022
- Collaborated with other teachers to plan interdisciplinary units that connected subjects and promoted deeper understanding among students.
COVID-19 Contact Tracer (Temporary)
County Of Hawaii Civil Defense
12.2019 - 12.2021
- Enhanced community safety, providing clear guidance on isolation and quarantine procedures to exposed individuals.
- Continuously updated knowledge of COVID-19 developments to provide up-to-date recommendations to the public.
Hostess
Halekulani Restaurant And Bakery
08.2020 - 11.2020
- Increased restaurant efficiency by maintaining an organized host stand, including menus, reservation logs, and seating charts.
Hostess
Tanaka Of Tokyo Restaurants
07.2017 - 12.2019
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
Education
Bachelor of Arts - Business Administration
University of Hawaii At West O'ahu
12.2022
Associate of Science - Hospitality and Tourism
Kapi’olani Community College
05.2021
Skills
- Scheduled and coordinated meetings and appointments
- Guest Complaint Resolution
- Guest Engagement
- Dining Room Management
- Reservation Management
- Service Prioritization
- Hospitality Service Expertise
- High-Volume Dining
- Cash handling
- Effective multitasking
- Detail-oriented
- Positive attitude
Timeline
Hostess
Orchids Restaurant at Halekulani
05.2022 - 12.2023
Front Desk Receptionist (Temporary)
Strategic Accountants
01.2022 - 05.2022
Part-Time Teacher (Temporary)
Kelea'o Kaiapuni
09.2021 - 01.2022
Hostess
Halekulani Restaurant And Bakery
08.2020 - 11.2020
COVID-19 Contact Tracer (Temporary)
County Of Hawaii Civil Defense
12.2019 - 12.2021
Hostess
Tanaka Of Tokyo Restaurants
07.2017 - 12.2019
Bachelor of Arts - Business Administration
University of Hawaii At West O'ahu
Associate of Science - Hospitality and Tourism
Kapi’olani Community College
Similar Profiles
Jacob StevenJacob Steven
Food Runner at HalekulaniFood Runner at Halekulani
Mark Joseph AngelesMark Joseph Angeles
Clerk/Typist at Halekulani HotelClerk/Typist at Halekulani Hotel
Sara Ann IgeSara Ann Ige
Cashier at Island Paradise OrchidsCashier at Island Paradise Orchids
SINARLEEN GEORGESINARLEEN GEORGE
Accounting Specialist at The Hawaii Food BasketAccounting Specialist at The Hawaii Food Basket
Christopher FranzChristopher Franz
Optical Engineer at Self-EmployedOptical Engineer at Self-Employed