Ayisha Tahir
Fullerton,CA
Summary
Dynamic professional with a proven track record at TJMax, excelling in customer service and cash handling. Leveraged team collaboration to surpass sales goals, enhancing customer satisfaction. Adept at conflict resolution and maintaining operational efficiency. Recognized for attention to detail and professionalism, contributing to a 20% increase in customer retention.
Overview
5
5
years of professional experience
Work History
Cashier
TJMax
01.2024 - Current
- Processed transactions efficiently, ensuring accurate cash handling and balanced registers.
- Delivered exceptional customer service, resolving inquiries and enhancing shopping experiences.
- Maintained organized merchandise displays, contributing to an engaging store environment.
- Assisted in inventory management, monitoring stock levels and replenishing items as needed.
- Trained new employees on point-of-sale systems and customer service protocols.
- Collaborated with team members to achieve daily sales goals and maintain operational efficiency.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
Sales Manager
International Trade
02.2021 - 11.2023
- Assisted in developing sales strategies to enhance customer engagement.
- Supported team in executing promotional campaigns to drive product awareness.
- Maintained accurate records of customer feedback for continuous improvement efforts.
- Helped prepare sales presentations to effectively communicate value propositions to clients.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Participated in training sessions to understand product features and benefits.
Education
Associate of Arts - General Education
Lahore College
Lahore, Pakistan04-2001
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Time management skills
- Cash handling
- Cleaning and sanitizing
- Team collaboration
- Customer service excellence
- Money handling
- Reliability and punctuality
- Customer relations
- Written and verbal communication
- Professionalism and courtesy
Languages
Hindi
Native or Bilingual
Interests
- Strategy Games
- Knitting and Crocheting
- DIY and Home Improvement
Timeline
Cashier
TJMax
01.2024 - Current
Sales Manager
International Trade
02.2021 - 11.2023
Associate of Arts - General Education
Lahore College