Summary
Overview
Work History
Education
Skills
Timeline
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Mohamed Boye

Mohamed Boye

Annandale,VA

Summary

Friendly Customer Service Cashier experienced working in diverse retail environments. Successful operating cash registers and performing necessary calculations. Genuine people-person successful mediating various disputes. Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions

Overview

1
1
year of professional experience

Work History

Customer Service Cashier

Pizza Bolis
City of Annandale, VA
02.2022 - 11.2022
  • Coached Sales Team in ideal customer service practices. Communicated clear expectations and goals to each team member.
  • Educated customers about the brand to incite excitement about the company’s mission and values. Cultivated a customer-focused shopping environment by greeting and responding to all customers in a friendly manner.

  • Counted money in drawers at beginning and end of each shift.
  • Maintained customer satisfaction with quick and professional handling of product returns.
  • Answered product questions using knowledge of sales and store promotions.

Crew Member Team Leader

Duck Donuts
City of Alexandria, VA
08.2021 - 04.2022
  • Resolved customer concerns in an efficient, friendly and courteous manner.
  • Supervised, trained and coached all team members. Evaluated team member performance and provided feedback.
  • Met all customer call guidelines including service levels, handle time and productivity. Solved unresolved customer issues.
  • Handled all customer relations issues in a gracious manner and in accordance with company policies.
  • Supervised team members and oversaw effective and efficient completion of job duties.
  • Set performance goals for individual team members and created reward systems and contests.

Education

Bussiness And Marketing Administration - Grow Your Own Genius

Northen Virginia Community College
Annandale, VA
05.2024

Skills

  • Creative instruction style
  • Organized and detailed
  • Personable and approachable
  • Extensive knowledge of Apple Products
  • Creative problem solver
  • Exceptional communication skills
  • Strong client relations
  • Strategic sales knowledge

Timeline

Customer Service Cashier

Pizza Bolis
02.2022 - 11.2022

Crew Member Team Leader

Duck Donuts
08.2021 - 04.2022

Bussiness And Marketing Administration - Grow Your Own Genius

Northen Virginia Community College

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Mohamed Boye