Summary
Overview
Work History
Education
Skills
LANGUAGES
Timeline
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Mohamed Diallo

JAMAICA,USA

Summary

Professional with proven experience in hospitality services, ready to excel in delivering exceptional guest experiences. Skilled in managing guest relations, problem-solving, and ensuring smooth operations. Strong team collaborator who adapts to changing needs and focuses on achieving results. Known for reliability, effective communication, and providing personalized service.

Overview

8
8
years of professional experience

Work History

Concierge Team Member

Brandon Adams Security
New York, NY
11.2025 - Current
  • Delivered exceptional customer service to enhance guest satisfaction.
  • Managed front desk operations, maintaining a welcoming atmosphere for guests and visitors.
  • Coordinated guest requests efficiently, ensuring timely responses and resolutions.

Unit Supply Specialist

U.S Army
Webster, NY
04.2021 - Current
  • Assisted with inventory counts and stocking of Unit equipment.

Unarmed Security Officer

Metro One Loss Prevention Services
New York, NY
05.2025 - 09.2025
  • Conducted routine patrols to identify potential security risks and prevent incidents.
  • Collaborated with law enforcement to report suspicious activities and coordinate responses.

Guard

A&H Security
New York City
06.2025 - 08.2025
  • Scanned in shelter residents and maintained security at the main entrance.
  • Collaborated with management to refine policies that improved overall safety effectiveness.

Guard

Arro Security
Long Island
10.2023 - 02.2024
  • Monitored premises to ensure safety and security of personnel and property.
  • Conducted regular patrols to identify and address potential security breaches.

Guard

Mulligan
New York City
03.2022 - 09.2023
  • Conducted hourly patrols of the site and noted any suspicious activity or potential hazards.
  • Assisted in emergency situations by remaining calm under pressure, following established protocols, and providing support to first responders.

Fire Guard

Allied Universal Security Services
05.2021 - 05.2022
  • Maintained a daily log of activities, noting any unusual occurrences or suspicious activities.
  • Conducted regular safety inspections to ensure compliance with fire regulations and safety protocols.

Team Member

Little Caesars
01.2018 - 03.2021

Education

No Degree - Criminology

SUNY Cortland
Cortland, NY
04-2023

High School - Queens

Eagle Academy for Young Men
01-2018

No Degree - Pre-Law

Bryant And Stratton College
Getzville, NY

Skills

  • Multitasking proficiency
  • Strong work ethic
  • Verbal and Written Communication
  • Physical Stamina
  • Customer service

LANGUAGES

English Fluency

Timeline

Concierge Team Member

Brandon Adams Security
11.2025 - Current

Guard

A&H Security
06.2025 - 08.2025

Unarmed Security Officer

Metro One Loss Prevention Services
05.2025 - 09.2025

Guard

Arro Security
10.2023 - 02.2024

Guard

Mulligan
03.2022 - 09.2023

Fire Guard

Allied Universal Security Services
05.2021 - 05.2022

Unit Supply Specialist

U.S Army
04.2021 - Current

Team Member

Little Caesars
01.2018 - 03.2021

High School - Queens

Eagle Academy for Young Men

No Degree - Criminology

SUNY Cortland

No Degree - Pre-Law

Bryant And Stratton College