Mohamed Sylla
Sales
Orange Park,United States
Summary
Hardworking employee enthusiastic about learning about field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.
Highly experienced manager training known for exemplary team-building and project oversight skills. Gifted at working with all types of personalities. Performance history of developing strong collaborative relationships and delivering impressive results. Achievements include expanding customer base and bringing in new sales revenue. Excellent customer service, research and conflict resolution skills. Flexible schedule and willingness to travel. Successful sales professional successful expanding territories with tenacious and focused mentality. Skilled negotiator and complex problem-solver with solid record of success. Proficient in SalesForce
Overview
20
20
years of professional experience
Work History
Salesman
MJC Clothing
Jacksonville, FL
02.2010 - 06.2022
- Showcased product features to customers and discussed technical details to overcome objections and lock in sales.
- Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
- Upheld high standards of customer service by promoting and upselling new products and services.
- Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.
- Prospected continuously for new potential customers and maintained robust conversion rate.
- Determined problem areas and resolved issues related to profitability and business objective achievement.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Reached out to customers after completed sales to evaluate satisfaction and determine immediate service requirements.
- Expanded customer base and boosted profit within product line.
- Attended advanced training sessions and conferences to increase product knowledge and productivity.
- Set up calendar with customer birthdays and other special events for personal touch.
- Evaluated inventory and delivery needs and optimized strategies to meet customer demands.
- Exceeded quarterly sales goals by 20%
- Forged and nurtured impactful relationships with customers to cultivate loyalty
Food Vendor
AL’s Food Store
Philadelphia, PA
02.2001 - 08.2008
- Maintained required records on food production, inventory, income and expense and meal counts.
- Stocked service stations with items such as ice, napkins or straws to prevent shortages.
- Checked stock levels and restocked items to prepare for next shift.
- Greeted customers, answered menu questions and responded to complaints.
- Obtained city parking permits and drove food truck to designated areas.
- Monitored expenditures and identified areas to maximize budget and minimize costs.
- Accepted orders and packed food for takeout and delivery.
- Planned menus to respond to customer preferences and set prices for each product
- Maintained required records on food production, inventory, income and expense and meal counts
- Stocked service stations with items such as ice, napkins or straws to prevent shortages
- Sold cook and chips food and beverages at sporting events, parades, concerts and other venues
- Loaded carts and trays to transport food to various locations
- Assisted food prep and assembly on line and served 25 customers per day
Education
Associate of Arts - Computer Networking
Community College of Philadelphia
Philadelphia, PA06.1997
High School Diploma -
William V. S Tubman High
Monrovia. Liberia06.1986
Skills
- Client presentations
- Sales and marketing strategies
- Lead prospecting
- Customer Relations
- Problem solving strength
- Client Service
Languages
Arabic
Full Professional
French
Full Professional
Timeline
Salesman
MJC Clothing
02.2010 - 06.2022
Food Vendor
AL’s Food Store
02.2001 - 08.2008
Associate of Arts - Computer Networking
Community College of Philadelphia
High School Diploma -
William V. S Tubman High
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