MOHAMMAD ESTEAUK
Hollis,NY
Summary
Dynamic professional with a proven track record at The Greenwich Hotel, excelling in customer service and team leadership. Adept at problem-solving and time management, I enhanced guest satisfaction through exceptional service and efficient operations. Proficient in Microsoft Outlook, I effectively communicated and collaborated to drive results in fast-paced environments.
Overview
1
1
Certification
Work History
Customer Service / Doorman / Valet Service
The Greenwich Hotel
New York, NY
01.2024 - 07.2024
- Provided exceptional customer service, contributing to increased guest satisfaction and loyalty
- Greeted and assisted hotel guests, fostering a welcoming atmosphere and ensuring satisfaction
- Assisted with luggage handling and coordinated guest needs to streamline arrival and departure processes
- Parked guest vehicles with care and attention to detail.
- Maintained security and access control while monitoring guest entry points
Solar Vlog Designer
Empower Solar
02.2023
- Produced engaging promotional and educational videos to enhance solar energy outreach
- Supported video editing and shared content across social media platforms to increase audience engagement
- Created visual presentations for client proposals showcasing solar solutions.
- Designed solar panel layouts to optimize energy efficiency and aesthetics.
- Collaborated with engineering teams to ensure design feasibility and compliance.
Cashier
KFC
New York, NY
09.2021
- Delivered fast, friendly service to enhance customer satisfaction
- Executed cash transactions with precision, ensuring accountability
- Ensured cleanliness and organization of front-end area to create a welcoming environment
Education
Queens Technical High School -
Queens Technical High School
Long Island City, NY01-2024
I.S. 125 -
I.S. 125 - Thomas J. McCann
Woodside, NY01-2019
P.S. 069 -
P.S. 069
Jackson Heights, NY01-2017
Associate of Applied Science -
Queensborough Community College
Bayside, NY04-2026
Skills
- Guest relations
- Customer engagement
- Time management and dependability
- Email collaboration
- Office software proficiency
- Problem-solving and adaptability
- Email collaboration
Achievements Involvement
Exclusive Sports Club Member, Queens Technical High School, 04/22, Successfully balanced academic workload with extracurricular activities, Acted as team leader for group initiatives and meetings
Certification
- security license
Timeline
Customer Service / Doorman / Valet Service
The Greenwich Hotel
01.2024 - 07.2024
Solar Vlog Designer
Empower Solar
02.2023
Cashier
KFC
09.2021
Queens Technical High School -
Queens Technical High School
I.S. 125 -
I.S. 125 - Thomas J. McCann
P.S. 069 -
P.S. 069
Associate of Applied Science -
Queensborough Community College