Mohammad Hossein
Dallas,TX
Summary
Energetic, Talented and Professional management experience over 20+ years in Restaurant management, Retail and Corporate office. Consistently deliver highest performance as an employee for the accomplish job requirements.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Assistant General Manager
Panera Bread
01.2023 - Current
- Handled cash accurately and prepared deposits.
- Motivated, trained, and disciplined employees to maximize performance.
- Resolved problems promptly to elevate customer approval.
- Managed team schedule with eye for coverage needs and individual strengths.
Team Manager
Panera Bread
03.2022 - 01.2023
- Coordinated team collaboration to share ideas and build best practices.
- Evaluated employee performance and coached and trained team members, increasing quality of work and employee motivation.
- Led employee relations through effective communication, coaching, training, and development.
- Delivered regular team meetings for aligned work towards common goals.
General Manager
Whatabuger
07.2018 - 10.2020
- Developed and implemented strategies to increase sales and profitability.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
Restaurant Manager
Whatabuger
07.2013 - 07.2018
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Carefully interviewed, selected, trained, and supervised staff.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Led and directed team members on effective methods, operations, and procedures.
Assistant Restaurant Manager
Black Eyed Pea
04.2011 - 07.2013
- Supervised all areas of restaurant to keep it clean and well-maintained.
- Immediately resolved issues with patrons by employing careful listening and communication skills.
- Managed team of up to [Number] restaurant staff, maintaining exceptional customer service and quality standards.
- Monitored restaurant operations and adjusted schedules to meet peak customer demand.
Assistant General Manager
Taco Bell
03.2009 - 04.2011
- Handled cash accurately and prepared deposits.
- Motivated, trained, and disciplined employees to maximize performance.
- Resolved problems promptly to elevate customer approval.
- Managed team schedule with eye for coverage needs and individual strengths.
Gasoline Pricing Coordinator
7-Eleven Inc.
06.1998 - 03.2009
- Created and managed social media campaigns to increase brand engagement.
- Conducted market research to identify new opportunities and target markets.
- Oversaw preparation of marketing copy, images, videos, emails, and other collateral.
- Continually maintained and improved company's reputation and positive image in markets served.
Education
MBA - Business Administration
University of Phoenix
Dallas, TX07.2009
MBA - Accounting
University of Dhaka
Dhaka, Bangladesh06.1993
Skills
- Hiring and Recruitment
- Training and Development Background
- Business Operations Knowledge
- Team Leadership Expertise
Certification
Servsafe Certification
Expire: October 12, 2028
Timeline
Assistant General Manager
Panera Bread
01.2023 - Current
Team Manager
Panera Bread
03.2022 - 01.2023
General Manager
Whatabuger
07.2018 - 10.2020
Restaurant Manager
Whatabuger
07.2013 - 07.2018
Assistant Restaurant Manager
Black Eyed Pea
04.2011 - 07.2013
Assistant General Manager
Taco Bell
03.2009 - 04.2011
Gasoline Pricing Coordinator
7-Eleven Inc.
06.1998 - 03.2009
MBA - Business Administration
University of Phoenix
MBA - Accounting
University of Dhaka
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