Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Mohammad Rahimi

San Diego,CA

Summary

I am a hardworking and team-working man and I can greet customers in the best way possible which is the best ability that I have. I have worked as a data clerk and customer service clerk for more than 2 years and I can proudly say that my boss and customers were happy with me.

Detailed Data Entry Clerk with experience inputting and organizing data in various software and applications. Extensively trained in transcription, word processing and spreadsheets. Organized individual recognized for transposing large amounts of data with accuracy and speed.

Overview

4
4
years of professional experience

Work History

Data Entry Clerk

WSAWDO
Herat- Afghanistan
01.2023 - 12.2023
  • Utilized specialized software applications related to the job role.
  • Prepared summaries of daily work completed for review by supervisors.
  • Organized files according to established procedures for easy retrieval later on.
  • Maintained confidentiality of sensitive information entered into the system.
  • Reviewed existing information for accuracy and made necessary corrections.
  • Performed data entry from paper documents, emails, and other sources into computer systems.
  • Responded to daily inquiries and requests within mandated timeframe to meet deadlines.
  • Identified and corrected data entry errors to prevent duplication across systems.
  • Organized and filed data in appropriate locations for easy access to essential information.
  • Entered data into spreadsheets, documents and databases with high accuracy rate.
  • Identified data entry errors and corrected mistakes to achieve near-perfect accuracy in data sets.
  • Emailed completed documents to supervisors and co-workers to confirm accuracy.
  • Sat appropriate and accurate call back dates.

Customer Service Representative

Nakhl Superstore
Herat- Afghanistan
04.2020 - 12.2021
  • Answered customer inquiries and provided accurate information regarding products and services.
  • Provided excellent customer service to resolve customer complaints in a timely manner.
  • Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
  • Developed strong relationships with customers by providing personalized assistance and support.
  • Tracked orders from start to finish to ensure timely delivery of goods or services.
  • Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Assisted customers with price checks, lifting heavy items and addressing other inquiries.
  • Took special orders in person and over telephone, generating additional revenue every month.

Education

Bachelor of Engineering - Civil Engineering

Herat University
Herat- Afghanistan
12-2022

Skills

  • Meticulous attention to detail
  • Document processing
  • Error identification
  • Maintains confidentiality
  • Data transcription
  • Collecting information
  • Data accuracy
  • Filing and data archiving
  • Advanced Excel spreadsheet functions
  • Microsoft Excel certified

Languages

English
Professional
Persian
Native/ Bilingual

Timeline

Data Entry Clerk

WSAWDO
01.2023 - 12.2023

Customer Service Representative

Nakhl Superstore
04.2020 - 12.2021

Bachelor of Engineering - Civil Engineering

Herat University
Mohammad Rahimi