MOHAMMAD ZURAIQI

• Handled all phone calls and routed calls to appropriate locations
• Handled high traffic lobby areas
• Maintained and replenished petty cash and checks
• Kept lobby and reception area clean and neat
• Scheduled appointments and events
• Resolved customer and guest complaints
• Greeted every visitor with friendly smile and immediate offer of knowledgeable assistance.
• Stayed on top of the whereabouts of all staff members throughout the day.
• Calculated and quoted rates for customers and noted choices in booking system

• Assisted clients in identifying and achieving specific financial objectives

• Observed unusual activities to aid in loss prevention.

• Delivered successful assistance to meet diverse guest.

• Fostered strong client connections by surpassing expectations.

• Exceed sales goals on a daily, weekly, and monthly basis
• Identify sales opportunities and upsell products and services to customers
• Explain complex products and services in an easy-to-understand manner to customers
• Promoted credit and loyalty programs during customer interactions.
• Engaged customers and built connections to drive long-term sales.
• Stay up to date on the latest technology and products available
• Assist customers with making purchasing decisions
• Process customer payments and complete sales transactions
• Find ways to improve customer experience by taking accountability and acting as store Brand Ambassador
• Maintained merchandise displays, including endcaps, floor displays, and aisles.