"I've spent the past ten years leading teams in various industries, I've developed a strong sense of Teamwork and have been able to motivate my teams to achieve success, such as leading a team to improve, I'm also experienced in change management and have successfully implemented new processes and systems. I believe my experience skills will be an asset to a new company."
Overview
9
9
years of professional experience
Work History
Ramp Service Agent
McGee Air Services
08.2023 - 12.2023
Communicated closely with ground crew, flight crew, and tow person via headset radio to maintain loading and unloading safety and efficiency.
Performed mathematical functions to interpret aircraft weight and balance loading instructions.
Safely operated various types of equipment such as conveyor belts, push-back tractors and tugs.
Positioned and towed aircraft from remote locations of airport to designated areas for operation.
Coordinated with ramp agents to verify baggage was placed on correct outgoing flight.
Reported equipment malfunctions to supervisor for immediate repair attention to avoid creating flight departure delays.
Connected electrical power unit and hoses to aircraft.
Coordinated ground crew activities to complete objectives on schedule.
Security Guard
Embassy Suites
05.2023 - 08.2023
Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
Responded quickly to incidents and assessed active situations for security concerns.
Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
Answered alarms, investigated disturbances, and contacted law enforcement personnel to escalate crises.
Checked and verified photo identification prior to granting facility access.
Secured premises and personnel by patrolling property and monitoring surveillance equipment.
Security Guard
Alied Universal
08.2022 - 12.2022
Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
Responded quickly to incidents and assessed active situations for security concerns.
Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
Answered alarms, investigated disturbances, and contacted law enforcement personnel to escalate crises.
Checked and verified photo identification prior to granting facility access.
Secured premises and personnel by patrolling property and monitoring surveillance equipment.
Crew Team Member
McDonald's
02.2022 - 08.2022
Worked front counter, drive-thru and other areas.
Provided excellent customer service by greeting customers and meeting quality expectations.
Assisted with in-store operations by disassembling delivery boxes, cleaning floors, and dishwashing.
Supported great dining and meal experiences for guests.
Operated register to process payments and collect cash payment for order totals.
Cleared trays and removed trash from tables before sanitizing surfaces.
Administration Assistant
Ministry Of Internal Affairs
03.2018 - 08.2021
Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
Executed record filing system to improve document organization and management.
Restocked supplies and placed purchase orders to maintain adequate stock levels.
Drafted agendas, recorded minutes and generated documents to facilitate meetings.
Prepared weekly employee work schedules to meet operational needs.
Recorded expenses and maintained accounting records.
Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Electrician
Afghan Help Organization
02.2015 - 11.2017
Stored and maintained power tools and equipment for each job.
Inspected electrical systems, equipment and components to identify hazards, defects, and repair requirements.
Installed, maintained, repaired, and tested equipment for electricity generation and utilization.
Read and interpreted electrical, mechanical, and architectural drawings and electrical code specifications for wiring layouts.
Planned layout and installation of electrical wiring, equipment, and fixtures based on specifications and applicable code.
Worked from ladders, scaffolds and lifts to install, maintain, or repair electrical wiring equipment and lighting fixtures in ceilings, on roofs and on towers.
Used testing instruments such as ohmmeters, voltmeters, ammeters, and multimeters.
Education
Associate of Science - Electrician
Afghan Help Organization
12.2015
High School Diploma -
Guhlam Hiadar Khan
Kabul,Afghanistan
12.2014
Skills
Hazardous Materials
FAA Regulations
Aircraft Safety Checks
Crew Assistance
Document Control
Bookkeeping
Information Security
Office Administration
CCTV Monitoring
Dispatch
Keen Observer
First Aid Certified
Commercial Construction Experience
Safety Management
Scheduling
Electrical Equipment Maintenance
Accomplishments
Provided exceptional service to special needs and elderly passengers, receiving five-star ratings on traveler surveys.