Mohammad Kamrul Islam
Kew Gardens,NY
Summary
My dedication to excellence has consistently resulted in positive dining experiences and increased loyalty. Talented Server bringing skills in order management, payment processing and upselling. Stay current on menu items and consistently offer targeted recommendations to meet individual customer needs. Knowledgeable about handling special dietary requirements and general food safety standards. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.
Overview
12
12
years of professional experience
Work History
Server
Banquet Hall
2023.01 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Bussed and reset tables to keep dining room and work areas clean.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
Server/Cashier
Tikka Indian Grill
2023.09 - 2023.12
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Server/Supervisor
Agra Restaurant
2018.01 - 2021.08
- Demonstrated strong attention to detail when handling cash transactions, ensuring accurate billing for customers'' meals while maintaining security measures at all times.
- Successfully resolved customer complaints, ensuring repeat business and positive dining experiences.
- Developed strong relationships with regular customers, leading to increased loyalty and word-of-mouth referrals.
- Maintained a clean, safe, and organized work environment by adhering to hygiene standards and restaurant policies.
Register/Case Manager
Dollar Pizza
2013.02 - 2017.12
- Provided exceptional customer service by accurately taking orders, handling cash transactions, and managing the POS system.
- Prepared and cooked pizzas according to customer specifications, ensuring quality and adherence to food safety standards.
- Maintained a high level of order accuracy and efficiency during peak hours, ensuring timely service for dine-in and delivery customers.
- Performed routine cleaning and maintenance duties, including restocking supplies and ensuring a safe and hygienic environment.
Education
Associate of Arts - Liberal Arts And General Studies
Government Muslim Highschool
Dhaka, Bangladesh02.1995
Skills
- Strong Work Ethic
- Exceptional customer service
- Cash Handling
- Guest Engagement
- Hospitality service expertise
- Safe Food Handling
- Menu Memorization
- Food Running
- High-volume dining
- Supply Restocking
- Table Bussing
- Guest Relations Management
- Order Management
- Guest Seating
- Table Setting
- Table setting knowledge
- Menu presentation
- Food Delivery
- Banquet Coordination
- Team Player
- Team Leadership
- Time Management
Languages
Bengali
Native or Bilingual
English
Professional Working
Hindi
Limited Working
Urdu
Limited Working
Timeline
Server/Cashier
Tikka Indian Grill
2023.09 - 2023.12
Server
Banquet Hall
2023.01 - Current
Server/Supervisor
Agra Restaurant
2018.01 - 2021.08
Register/Case Manager
Dollar Pizza
2013.02 - 2017.12
Associate of Arts - Liberal Arts And General Studies
Government Muslim Highschool
Similar Profiles
Inderjeet DeolInderjeet Deol
Service Manager at Banquet HallService Manager at Banquet Hall
Liam Chilo AbellonLiam Chilo Abellon
Waiter at Banquet HallWaiter at Banquet Hall
Joselyn SantosJoselyn Santos
Banquet Server at Banquet HallBanquet Server at Banquet Hall