MOHAMMAD SHOAIB MASHAL
San Diego,USA
Summary
Developed expertise in client relationship management within customer-focused environment. Skilled in analyzing client needs and delivering customized solutions. Seeking to transition into new field where these abilities can drive success and foster growth.
Overview
4
4
years of professional experience
1
1
Certificate
Work History
Insurance Agent
PayLow Insurance Services
08.2025 - Current
- Developed customized insurance solutions to meet client needs and enhance satisfaction.
- Conducted comprehensive policy reviews to ensure compliance with industry regulations.
- Cultivated relationships with clients through regular follow-ups and consultations.
- Analyzed client data to identify potential risks and recommend coverage options.
Crew Team Member
McDonald's
01.2025 - Current
- Worked well with teammates and accepted coaching from management team.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Maintained a clean and organized workspace, ensuring a positive environment for both staff and customers.
- Collaborated with team members to complete orders.
- Assisted other team members to achieve goals.
Social Media Marketing Manager
Tiktok
01.2022 - 01.2025
- Managed multiple social media platforms, ensuring a consistent brand voice and message.
- Boosted engagement rates with the creation of compelling and visually appealing content.
- Successfully built a loyal following by consistently sharing valuable content that resonated with the target audience.
- Helped customers in weight loss journey as well as made over 50005 in partnerships.
- Customer service expert.
Education
High School Diploma -
Patrick Henry High School
05.2025
Skills
- Customer service
- Licensed insurance agent
- Professionalism and ethics
- Quotes and sales
- Client relations
- Upselling
- Policy writing
Languages
Persian
Native or Bilingual
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Insurance Agent
PayLow Insurance Services
08.2025 - Current
Crew Team Member
McDonald's
01.2025 - Current
Social Media Marketing Manager
Tiktok
01.2022 - 01.2025
High School Diploma -
Patrick Henry High School
Certification
- Licensed Personal Lines Agent - CA LICENSE NUMBER: 4480738