MOHAMMED ABDULKHALQ
Rockingham,VA
Summary
Detail-oriented and customer-focused professional with 3+ years of high-volume retail and sales experience at Walmart and T-mobile. Proven ability to manage financial transactions and assist customers accurately while serving over 400 customers daily. Recognized as Employee of the Month (September 2025) for exceptional service and reliability. Multilingual communicator with a strong academic record (3.8 GPA) seeking to transition into banking or financial services to apply cash-handling expertise, analytical skills, and commitment to customer satisfaction. Fluent in multiple languages including English, Kurdish and Arabic, which helps me communicate effectively with a wide range of customers.
Overview
4
4
years of professional experience
Work History
Cashier
Walmart
Harrisonburg, USA
06.2023 - Current
- Process an average of 400+ customer transactions per shift with 99%+ accuracy in cash, credit, debit, and digital payments.
- Handle daily cash drawers exceeding $5,000+ per shift, ensuring balanced registers and accurate end-of-day reconciliation.
- Assist customers with billing questions, returns, exchanges, and financial transaction inquiries.
- Support Customer Service Desk operations, resolving escalated concerns and processing money services (refunds, transfers, and payment services).
- Maintain compliance with company policies and fraud-prevention procedures.
- Recognized as Employee of the Month for September 2025 for outstanding performance and customer satisfaction.
Cashier
Walmart Neighborhood Market
Harrisonburg, USA
01.2022 - 02.2025
- Delivered efficient and accurate checkout service in a fast-paced grocery environment.
- Assisted customers with transactions, product inquiries, and issue resolution.
- Contributed to maintaining shrink control and inventory accuracy.
- Handled cash, credit, and gift card payments following store procedures.
- Resolved customer complaints with professionalism and empathy to enhance satisfaction.
Education
Associate of Science - Transfer
Blue Ridge Community College
Skills
- Customer service
- Cash handling
- Transaction processing
- Conflict resolution
- Team collaboration
- Detail orientation
- Multilingual
- English, Kurdish, Arabic
- Sales
Awards
Vice President's List, Blue Ridge Community College, Fall 2025
Timeline
Cashier
Walmart
06.2023 - Current
Cashier
Walmart Neighborhood Market
01.2022 - 02.2025
Associate of Science - Transfer
Blue Ridge Community College