Mohammed Abdullah
Summary
Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires and providing customized solutions to build loyalty.
Overview
2
2
years of professional experience
Work History
Customer Service Associate
Kohl's Disturbing
02.2021 - 11.2022
- Helped with returns, exchanges, and questions
- Handled online orders and pick ups.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Informed customers about special promotions and provided detailed information for various products.
- Executes excellent sales floor merchandising and selling.
- Resolved concerns with products or services to help with retention and drive sales.
Sample Coordinator
SIMPLE LABORATORIES
06.2020 - 12.2020
- Labeled and organized COVID samples
- Scanned and filed patient paperwork.
- Used hand tools, instruments, gauges and equipment to complete accurate measurements and noted results for official records.
- Examined [Products] for defects or issues, reported problems quickly and maintained high levels of accuracy.
- Disposed of unsound and unsafe materials, products and equipment to prevent inappropriate reuse.
Education
Associate's - Engineering
City Colleges of Chicago-Wilbur Wright College
05.2023
High school diploma or GED -
Mather High School
06.2021
Skills
- Time Management
- Communication Skills
- Cash Handling
- Customer Service
- Retail Sales
- Cashiering
- Computer Operation
- Organizational Skills
Languages
Arabic
Native or Bilingual
Timeline
Customer Service Associate
Kohl's Disturbing
02.2021 - 11.2022
Sample Coordinator
SIMPLE LABORATORIES
06.2020 - 12.2020
Associate's - Engineering
City Colleges of Chicago-Wilbur Wright College
High school diploma or GED -
Mather High School
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