Mohammed Gilani
Round Rock,TX
Overview
4
4
Languages
1
1
Certification
1
1
year of professional experience
Work History
Sales Consultant/Stock Associate
Office Depot
Austin, TX
08.2019 - 12.2019
- Achieved the monthly sales goals of high priority products through a better understanding of customer needs.
- Handle 100 inbound calls per week, answering customer inquiries and resolving issues, while helping with in-store customers.
- Monitored new deliveries against invoice paperwork and notifying supervisor for any discrepancies.
- Completed daily tasks such as processing and recording sales, restocking and doing POG excellence reports.
Consultant Analyst
Ingersoll Rand Inc.
Davidson, NC
09.2018 - 12.2018
- Investigated operations workflow to determine strategy for Make-to-Order vs Make-to-Stock.
- Worked with team management to create and monitor KPI's via Excel.
- Carried out day to day duties under Six Sigma methodology.
- Recommended movement of items from MTO to MTS which increased customer's on-time-shipment by 30%.
- Created Excel models to carry out workflow logistic and manage inventory via SAP EPR.
- Compile statistical reports based on data.
Consultant Analyst/Communication Coordinator
Lil Duck Kombucha
Columbia, SC
01.2018 - 04.2018
- Collaborated with QA and product development team to improve the product appeal and quality.
- Collected, recorded, and processed customer orders received from the sales department.
- Improved budget planning by providing administrative expertise
- Implemented strategic plans for company operations via DMAIC.
- Performed SWOT analysis and process mapping via SIPOC, to improve the business model.
- Accurately input new client contact and payment information, and deactivate old accounts.
- Interviewed candidates on behalf of the client to find suitable candidates that met the company's requirement.
- Utilized Kaizen methodology to reduce waste, increase time efficiency, and lower cost by 25%.
Education
Bachelor of Science - Operations And Supply Chain
University Of South Carolina - Columbia
Columbia, SC 12.2018 - 12.2018
Skills
Process Improvement
Microsoft office suite
MS Excel
Outbound/inbound calls
Supply Chain Management
Team management
Data entry
Customer service
Strategy implementation
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Certification
Lean Six Sigma Greenbelt Certification
Quote
Risk comes from not knowing what you are doing.
Warren Buffett
Timeline
Sales Consultant/Stock Associate
Office Depot
08.2019 - 12.2019
Bachelor of Science - Operations And Supply Chain
University Of South Carolina - Columbia
12.2018 - 12.2018
Lean Six Sigma Greenbelt Certification
12-2018
Consultant Analyst
Ingersoll Rand Inc.
09.2018 - 12.2018
Consultant Analyst/Communication Coordinator
Lil Duck Kombucha
01.2018 - 04.2018