Mohammed Parvez
South Ozone Park
Summary
Results-driven Assistant General Manager with expertise in staff management, inventory control, and customer service. Proven ability to enhance operational efficiency and drive team performance through effective training and development initiatives.
Experienced with operational management and team leadership. Utilizes strong organizational skills to enhance productivity and customer satisfaction. Track record of implementing effective strategies for staff development and operational improvement.
Overview
15
15
years of professional experience
Work History
Assistant General Manager
Indika House
Brooklyn, NY
12.2019 - Current
- Led operational strategy to enhance customer service and streamline daily operations.
- Coordinated staff training programs to improve team performance and operational efficiency.
- Managed inventory control systems, ensuring optimal stock levels and reducing waste.
- Developed and implemented process improvements that increased productivity across departments.
Manager
71 Fresh Deli
New York, NY
04.2015 - 02.2020
- Streamlined daily operations to enhance customer service and improve overall efficiency.
- Developed training programs for staff, fostering skill development and promoting teamwork.
- Implemented inventory management systems to optimize stock levels and reduce waste.
- Analyzed sales data to identify trends, informing strategic purchasing decisions.
Manager
Curry Leaf Indian Restaurant
New York, NY
06.2011 - 02.2015
- Oversaw scheduling and staffing to ensure adequate coverage during peak hours.
- Established quality control protocols, enhancing food safety standards and compliance.
- Coordinated marketing initiatives, increasing brand visibility and customer engagement.
- Managed and motivated employees to be productive and engaged in work.
Server, Expo, Food Runner, Barista
Catch NYC
New York, NY
11.2010 - 10.2013
- Delivered exceptional customer service in fast-paced dining environment.
- Managed multiple tables while ensuring timely food and beverage service.
- Collaborated with kitchen staff to ensure accurate order fulfillment.
- Trained new servers on menu items and restaurant protocols.
Education
No Degree - Computer And Information Sciences
New York City College of Technology
Brooklyn, NYHigh School Diploma -
Seward Park High School
New York, NY06.1998
Skills
- Staff management
- Inventory control
- Employee relations
- Food safety and sanitation
- Employee scheduling
- Customer relationship management
- Financial reporting
- Business operations
- Training and development skill
- Teamwork and collaboration
- Customer service
- Customer service management
- Scheduling
- Hiring and onboarding
Languages
English
Full Professional
Bengali
Native or Bilingual
Timeline
Assistant General Manager
Indika House
12.2019 - Current
Manager
71 Fresh Deli
04.2015 - 02.2020
Manager
Curry Leaf Indian Restaurant
06.2011 - 02.2015
Server, Expo, Food Runner, Barista
Catch NYC
11.2010 - 10.2013
No Degree - Computer And Information Sciences
New York City College of Technology
High School Diploma -
Seward Park High School