Work History
Education
Timeline
pwb

Moise Nelson

Harvey ,Louisiana

Work History

Optican

Sam's Club
Harvey Louisiana
01 2024 - Current
  • Ensure compliance with HIPAA and other health and safety regulations
  • Operate optical tools and equipment for fittings and repairs
  • Take accurate measurements including pupillary distance and optical center placement
  • Adjust, fit, and repair eyeglasses for comfort and proper vision correction
  • Increased sales by effectively communicating the benefits of various lens coatings, materials, and frames to customers
  • Collaborated with optometrists to verify prescriptions and ensure accuracy in lens dispensing, maintaining high-quality standards

Customer Service Representative

Walgreens
Terry Town Louisiana
11 2021 - 06 2022
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business
  • Maintained up-to-date knowledge of product and service changes.
  • Improved resolution time with effective problem-solving for customer complaints
  • Promoted deals and loyality sales

Consultation Agent

Best Buy, Geek Squad
Harvey Louisiana
10 2022 - 01 2023
  • Resolved software and hardware issues on computers, laptops, and phones
  • Provided excellent customer service explaining technical concepts in simple terms
  • Adhered to establish procedures for proper diagnosis, troubleshooting, and repair devices
  • Worked with multiple carriers and offered customers best insurance options for specific needs

Education

None - Horticulture

Delgado Community College
05.2016

Timeline

Optican

Sam's Club
01 2024 - Current

Customer Service Representative

Walgreens
11 2021 - 06 2022

Consultation Agent

Best Buy, Geek Squad
10 2022 - 01 2023

None - Horticulture

Delgado Community College
Moise Nelson