Moises Hernandez

Proven Associate Banker at BMO, adept in sales proficiency and exceptional customer service, I've significantly enhanced client relationships through personalized attention and conflict resolution. Fluent bilingual with strong interpersonal communication, I excel in banking regulations and consumer banking, ensuring client confidentiality and professional ethics. Achieved notable customer satisfaction, fostering loyalty and trust.

Experienced with bridging language barriers and ensuring clear communication. Utilizes linguistic and cultural knowledge to facilitate understanding in various settings. Track record of maintaining accuracy and neutrality, contributing to effective and seamless communication. Operates well in both online and in-person scenarios, facilitating conversations despite scheduling issues or geographical limitations.