Moises Mauvais
Orlando,FL
Summary
Bilingual administrative professional pursuing a bachelor’s degree in Integrated Business at UCF. Brings 6+ years of experience in coordination, recordkeeping, and customer service in high-volume environments. Co-facilitated more than 40 business presentations within a year, including CRM and HRIS tools, AI applications, sales and marketing strategy, operations and supply chain analysis, finance and capital budgeting, and HR-focused data and research. Proficient in Microsoft Office Suite (Excel Associate certified) with a proven ability to manage documentation, track inventory, and support daily operations with accuracy and efficiency. Recognized for professionalism, adaptability, and strong communication skills.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Sales Associate
Nike
Orlando, USA
02.2020 - Current
- Prepared and maintained records, reports, and documentation to support daily store operations and compliance.
- Answered multi-line phone calls, assisted customers with product inquiries, and recommended alternatives when items were unavailable to ensure customer satisfaction.
- Coordinated store project tasks and maintained digital and physical documentation supporting project control and asset tracking.
- Utilize communication skills to resolve customer conflicts, ensuring a positive experience and upholding company policies.
- Supported asset and inventory tracking by auditing stock, reconciling records, and maintaining organized filing systems.
- Coordinated new product rollout projects, preparing materials, scheduling team tasks, and ensuring communication accuracy.
- Manage store inventory management and backroom organization to support operational efficiency.
- Contributed to the efficiency of a high-volume division exceeding $100K in daily transactions.
Sales Associate
Oakley
Orlando, USA
06.2019 - 02.2020
- Delivered professional customer-facing presentations and product education, demonstrating strong communication and adaptability.
- Coordinated display changes and inventory updates, preparing documentation and verifying accuracy.
- Maintained accurate stockroom and supply records, ensuring timely access and compliance with company standards.
- Assisted with early morning and late evening reporting and audits, verifying compliance with company standards.
Education
Bachelor of Science - Business Administration, Integrated Business
University of Central Florida
Orlando, FL08-2026
Associate in Arts -
Valencia College
Orlando, FL12.2022
Skills
- Microsoft Office Suite
- Computer Fundamentals
- Project management
- Data-Driven Decision-Making
- Customer service
- Effective communication
- Managing Teams and Communications
- Problem-solving skills
- Inventory control
- Talent Management
- Integrated Sales and Marketing
- Applied Business Technologies
- Documentation control
Certification
Microsoft Office Specialist: Excel Associate (Microsoft 365 Apps)
Projects
Entrepreneurship, Value Proposition Competition, Fall 2023, Developed and presented a startup pitch video analyzing target customers, identifying operational problems, and presenting solutions. Applied project management and documentation skills to coordinate research, competitor analysis, and deliverables.
Languages
Fluent in Haitian creole
Timeline
Sales Associate
Nike
02.2020 - Current
Sales Associate
Oakley
06.2019 - 02.2020
Bachelor of Science - Business Administration, Integrated Business
University of Central Florida
Associate in Arts -
Valencia College