Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Moises Tobias

Houston

Summary

Dynamic and dedicated professional with a strong work ethic and exceptional customer service skills, honed at Eagles Trace. Proven ability to enhance guest satisfaction through effective multitasking and problem-solving. Adept at POS operation and fostering positive guest interactions, consistently contributing to a supportive team environment.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Server

Eagles Trace
09.2022 - 01.2025
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.

Sales Associate

Prestige Tree Services
05.2024 - 10.2024
  • Worked to build relationships with customers and built potential for additional sales.
  • Boosted sales by consistently engaging with customers and addressing their needs effectively.
  • Collaborated with team members to reach collective sales goals, fostering a supportive work environment.
  • Engaged customers in social conversations to create pleasant and easy shopping experience.
  • Negotiated contracts skillfully, securing favorable terms for both company and client.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.

Education

Associate Of Arts - Studio Arts

Houston Community College
Houston, TX

High School Diploma - High School Education

Westside High School
14201 Briar Forest Dr, Houston, TX 77077
06.2024

Skills

  • Strong work ethic
  • Exceptional customer service
  • Cash handling
  • Guest engagement
  • Cleanliness standards
  • Safe food handling
  • Food running
  • Service prioritization
  • Team collaboration
  • Order accuracy
  • Food safety practices
  • Table bussing
  • Order management
  • Tableside etiquette
  • Guest seating
  • Table setting
  • Ordering procedures
  • Food station setup
  • Menu presentation
  • Daily specials memorization
  • Wine service
  • Excellent communication
  • Cool under pressure
  • Problem-solving
  • Team leadership
  • High energy and stamina
  • Multitasking
  • Reliability
  • Adaptable and flexible
  • Team player
  • POS operation
  • Positive guest interactions
  • Effective customer upselling

Certification

Certification in Graphic Design

Timeline

Sales Associate

Prestige Tree Services
05.2024 - 10.2024

Server

Eagles Trace
09.2022 - 01.2025

Associate Of Arts - Studio Arts

Houston Community College

High School Diploma - High School Education

Westside High School

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