Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Moises A Saldana

6557 Bellingham Ave, North Hollywood,Ca

Summary

CompTIA A+ certified with over 14 years of dedicated customer service experience. Demonstrated problem-solving skills through troubleshooting and resolving various tech issues for colleagues at work, friends, and family. Eager to leverage a passion for technology and a commitment to customer satisfaction to be one of the strongest employees.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Sales Associate

Best Buy
11.2023 - Current
  • Utilized effective communication skills: Established rapport with customers, actively listening to their needs, and tailoring product recommendations.
  • Provided expert consultation on TV and home theater systems: Demonstrated in-depth knowledge of product features, specifications, and technology trends to guide customers in making informed purchase decisions.
  • Boosted customer satisfaction: Received positive feedback from customers through surveys and direct interactions, showcasing excellent customer service skills and product expertise.

Deli Clerk

Ralphs
07.2019 - Current
  • Achieved a remarkable 20% average increase in sales compared to the previous year
  • Conducted time audits, optimizing processes to gain an extra 30 minutes daily for proactive cleaning, stocking, and organization
  • Delivered exceptional customer service, prioritized food safety, and consistently prepared deli items to maintain quality and customer satisfaction.

Education

High School Diploma -

Apple Valley High School
Apple Valley, CA
06.2003

Skills

  • Hardware and Software Troubleshooting
  • Familiar with basic Networking
  • Communication
  • Customer Service
  • Task Prioritization
  • Familiarity with Windows, Chrome OS, Android

Certification

CompTIA A + ce Certification

Issued Nov 2021 Expires Nov 2024

Timeline

Sales Associate

Best Buy
11.2023 - Current

Deli Clerk

Ralphs
07.2019 - Current

High School Diploma -

Apple Valley High School

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Moises A Saldana