Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Mokombe Aaron

Cedar Rapids

Summary

Dynamic professional with extensive experience as an Online Personal Shopper at Walmart, excelling in customer service and order processing. Proven ability to enhance team collaboration and manage inventory efficiently. Recognized for delivering exceptional service under tight deadlines, ensuring customer satisfaction through meticulous attention to detail and effective communication.

Overview

4
4
years of professional experience

Work History

Online Personal Shopper

Walmart
Coralville
05.2023 - Current
  • Communicated with customer to confirm clarity of order, shopped at additional stores if necessary and expedited order transfer to delivery driver.
  • Completed pickup and shopping orders for customers within local area.
  • Greeted customers and answered product or service questions.
  • Satisfied customers with quick, accurate service under tight deadlines.
  • Assisted teammates with daily tasks during peak periods.
  • Responded promptly to customer inquiries via phone or email.
  • Maintained accurate records of orders, returns, exchanges, and payments.
  • Bagged groceries carefully to keep products in perfect condition, separated fragile products and kept frozen and perishable foods cold or fresh.
  • Practiced clean and sanitary shopping with minimal product handling and used safety kits diligently to protect customers and others.

Delivery Driver

Amazon.Inc
Iowa City
01.2024 - 08.2024
  • Loaded and unloaded vehicles at distribution center and delivery address.
  • Reviewed delivery documents and orders and reported errors to supervisor.
  • Delivered rush merchandise on tight schedules to meet customer targets.
  • Utilized GPS and maps for efficient route planning.
  • Loaded trucks and safely secured merchandise to prevent damage during transportation.

Team Associate

Tyson Foods
Columbus Junction
07.2021 - 05.2023
  • Contributed to team safety and productivity by removing safety hazards and keeping areas neat and well-stocked.
  • Looked for ways to go above and beyond job requirements.
  • Performed quality checks on products and documented discrepancies.
  • Trained new team members using approved training materials and information.
  • Worked hard to learn required tasks quickly to maximize performance.
  • Rotated through series of different stations based on team needs.
  • Packaged products and double-checked package labels for accuracy.

Education

GED -

Kirkwood Community College
Cedar Rapids, IA
01-2027

Skills

  • Customer service
  • Inventory management
  • Order processing
  • Time management
  • Sales support
  • Team collaboration
  • Online ordering
  • Flexible schedule

Languages

English
Professional
French
Full Professional

Timeline

Delivery Driver

Amazon.Inc
01.2024 - 08.2024

Online Personal Shopper

Walmart
05.2023 - Current

Team Associate

Tyson Foods
07.2021 - 05.2023

GED -

Kirkwood Community College

Similar Profiles

CREATE PROFILE
Mokombe Aaron