Molly Bingham
Columbus,OH
Summary
Goal-driven banking professional well-versed in managing diverse customer needs with speed and efficiency. Maximizing satisfaction and bank revenue through hands-on service and support, knowledgeable product recommendations and persuasive communication skills.
Overview
6
6
years of professional experience
Work History
Associate Banker
Chase Bank
07.2024 - Current
- Maintained accurate records of all transactions, keeping track of daily activities for auditing purposes.
- Strengthened client relationships through consistent communication and personalized attention to individual needs.
- Balanced teller drawers and ATM cash.
- Resolved complex client issues by coordinating with relevant departments, ensuring timely resolution and customer satisfaction.
Tanning/Sales Consultant
Palm Beach Tan
09.2020 - 05.2024
- Awarded with top sales associate in the district (March 2020)
- Provided sales and customer service assistance to walk-in traffic
- Kept store cleaned under COVID-19 precautions
- Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
- Developed long-lasting client relationships by consistently exceeding expectations with exceptional service.
Sales Associate
Francescas
01.2020 - 06.2020
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Sales Associate
The North Face
12.2018 - 03.2019
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Education
Bachelor of Arts - Communications
The Ohio State University
Columbus, OH07-2024
Skills
- Sales proficiency
- Customer relationship management
- Time management
Timeline
Associate Banker
Chase Bank
07.2024 - Current
Tanning/Sales Consultant
Palm Beach Tan
09.2020 - 05.2024
Sales Associate
Francescas
01.2020 - 06.2020
Sales Associate
The North Face
12.2018 - 03.2019
Bachelor of Arts - Communications
The Ohio State University
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