Molly Briggs
Kernersville,NC
Summary
Dynamic professional with solid background enhancing operational efficiency and team performance. Responsive to changing business demands with adaptable, strategic approaches. Performance-driven and industrious attitude with innovative mentality focused on driving company success.
Overview
10
10
years of professional experience
Work History
Assistant General Manager, Merchandising
Old Navy
Winston-Salem, NC
05.2024 - 04.2025
- Drove profitable sales growth through management of customer and product operations, merchandising, and talent development.
- Executed store strategy to achieve performance goals and enhance operational efficiency.
- Led by example, coaching Assistant Managers, Leads, Experts, and Brand Associates to build high-performing teams.
- Managed store operations in absence of General Manager, aligning team members with objectives.
- Cultivated a culture of engagement and high performance within the team.
- Recruited, hired, onboarded, and developed a team of managers and employees to meet standards.
- Provided coaching and feedback to improve team capabilities and ensure operational compliance.
- Implemented action plans for assigned areas to maximize efficiencies and productivity.
Assistant Store Manager
Carter's
Winston-Salem, NC
05.2022 - 04.2024
- Cultivated positive work environment for customers and employees.
- Analyzed business performance and implemented actions to exceed store goals.
- Built customer loyalty through programs, achieving highest PLCC in August 2022.
- Managed efficient handling of merchandise from shipment to sales floor by scanning inventory.
- Prepared detailed reports summarizing sales activity, customer feedback, and other relevant information.
Restaurant Server
Sixty-Six Grill and Taphouse
Kernersville, NC
04.2021 - 05.2022
- Provided menu recommendations and answered questions regarding food ingredients and preparation methods.
- Attended to guests needs in a timely manner, ensuring satisfaction throughout their dining experience.
- Ensured compliance with health and safety regulations.
- Processed payments from customers using cash registers or POS systems.
- Conducted daily side work duties such as polishing glassware and restocking condiments.
Sales Representative
Winston-Salem Dash
Winston-Salem, NC
04.2021 - 04.2022
- Conducted sales calls to past and new buyers, targeting schools and amateur sports organizations.
- Generated over $45,000 in revenue from inbound group sales calls.
- Researched and organized leads for over 200 group accounts.
- Processed group ticket orders and payments using ProVenue software.
- Supported MVP Education Program to promote academic excellence among students.
Development Assistant
Volunteer Army- Wake Forest University Deacon Club
Winston-Salem, NC
08.2020 - 08.2021
- Tracked Volunteer Army projects by updating DAD database and organizing member information in Google Docs.
- Documented minutes for all Fall and Spring VA meetings, sharing agendas and follow-ups with committees.
- Assisted in game-day operations and virtual events, including 50th Anniversary of Women's Athletics.
Springfield Thunderbirds Intern
Mass Mutual Center
Springfield, MA
10.2019 - 02.2020
- Executed game-day operations, raising over $10,000 through 50/50 and jersey raffles.
- Managed music operations and coordinated setup and cleanup of equipment on game days.
- Cultivated relationships with season-ticket holders by initiating conversations for enhanced experiences.
- Conducted 200 cold calls to potential customers, gathering feedback on Thunderbirds games.
Group Leader, Camp Counselor
East Windsor Family Resource Center
East Windsor
03.2015 - 08.2019
- Encouraged students to complete their homework and get involved in special clubs, along with giving them free time to participate in athletic, technology, and team-building activities while we interact with them.
- Built strong connections with the students and their families.
Education
Bachelor of Science - Sport Management
Springfield College
Springfield, MA05.2021
Skills
- Sales growth and business development
- Operational efficiency
- Talent development and coaching
- Human resources management
- Customer relationship management
- Performance analysis and reporting
- Team building and collaboration
Timeline
Assistant General Manager, Merchandising
Old Navy
05.2024 - 04.2025
Assistant Store Manager
Carter's
05.2022 - 04.2024
Restaurant Server
Sixty-Six Grill and Taphouse
04.2021 - 05.2022
Sales Representative
Winston-Salem Dash
04.2021 - 04.2022
Development Assistant
Volunteer Army- Wake Forest University Deacon Club
08.2020 - 08.2021
Springfield Thunderbirds Intern
Mass Mutual Center
10.2019 - 02.2020
Group Leader, Camp Counselor
East Windsor Family Resource Center
03.2015 - 08.2019
Bachelor of Science - Sport Management
Springfield College
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