Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Molly Elia

Birmingham

Summary

Proactive and customer-oriented professional with experience at Nordstrom Rack, adept in Microsoft Word and Servsafe certified. Excelled in team collaboration and customer service, significantly contributing to sales targets and guest satisfaction. Demonstrated strong multitasking abilities and commitment to safety and service quality, enhancing team efficiency and customer experiences.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Cashier

Nordstrom Rack
05.2024 - 08.2024
  • Greeted customers entering store and responded promptly to customer needs.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.

Server

Station 31
10.2021 - 12.2023
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Adhered to proper food handling procedures and safety guidelines for the well-being of guests and team members alike.

Education

Bachelors in Public Health- Minor Food & Nutrition - College of Human Environmental Sciences

The University of Alabama
Tuscaloosa, AL
05-2026

Skills

  • Customer service
  • Customer assistance
  • Team collaboration
  • Multitasking

Certification

  • ServSafe Food Handler Certification - National Restaurant Association.
  • Microsoft Office Specialist (MOS) Certification

Timeline

Cashier

Nordstrom Rack
05.2024 - 08.2024

Server

Station 31
10.2021 - 12.2023

Bachelors in Public Health- Minor Food & Nutrition - College of Human Environmental Sciences

The University of Alabama

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Molly Elia