Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Timeline
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Molly Elia

Tuscaloosa,AL

Summary

Customer-oriented professional with hands-on experience at Nordstrom Rack and Station 31. Skilled in customer service, multitasking, and team collaboration. Serv Safe and Naloxone certified, committed to enhancing customer experiences and safety.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Cashier

Nordstrom Rack
Birmingham, Alabama
05.2024 - 08.2024
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Welcomed customers, offering assistance to help find store items.
  • Answered phone calls to assist customers with questions and orders.

Server Trainer

Station 31
Birmingham, AL
10.2021 - 12.2023
  • Provided ongoing coaching and feedback to new servers, facilitating a smooth transition to their roles.
  • Calculated charges, issued table checks, and collected payments from customers.
  • Verified guest satisfaction with meals and suggested additional items to increase restaurant sales.

Education

Some College (No Degree) - Public Health, Food & Nutrition [GPA 3.2]

The University of Alabama
Tuscaloosa, AL

Skills

  • Problem-Solving
  • Multitasking
  • Customer Service
  • Customer Assistance
  • Team Collaboration
  • Employee training

Affiliations

  • CHAARG
  • UA Thrive
  • Ronald McDonald House volunteer
  • Deans List [fall 2024]
  • Phi Sigma Theta NHS member
  • Tutwiler Scholarship recipient

Certification

  • ServSafe certified
  • Nalaxone training certified

Timeline

Cashier

Nordstrom Rack
05.2024 - 08.2024

Server Trainer

Station 31
10.2021 - 12.2023

Some College (No Degree) - Public Health, Food & Nutrition [GPA 3.2]

The University of Alabama

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