Molly Haughton
Newton,MA
Summary
I am a first-year student at San Diego State University pursuing a degree in Business Marketing, with customer service experience as a hostess and barista. I have Strong communication and multitasking skills developed in fast-paced environments. I am a former level nine competitive gymnast with ten years of experience, demonstrating a strong work ethic, discipline, and resilience.
Overview
11
11
years of professional experience
Work History
Restaurant Hostess
The Stockyard Restaurant
Brighton, MA
06.2025 - 12.2025
- Greeted and seated guests promptly, ensuring pleasant first impressions.
- Managed reservation system efficiently to optimize seating arrangements.
- Assisted with menu explanations and answered guest inquiries regarding specials.
- Trained new host staff on welcome protocols and reservation procedures.
- Handled customer feedback professionally, enhancing overall guest satisfaction.
- Answered customer questions about hours, seating, and menu information.
- Enhanced customer satisfaction by greeting and seating guests promptly upon arrival.
- Managed reservations effectively, accommodating special requests and ensuring accurate guest counts.
- Resolved guest complaints professionally, taking appropriate action to address issues and improve future experiences.
Barista
The Corner Cafe
Newton, MA
05.2025 - 08.2025
- Cleaned counters, machines, utensils, and seating areas daily.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Maintained regular and consistent attendance and punctuality.
- Showcased versatility by assisting in other areas of the café as needed, including food preparation or table service when required.
Private Gymnastics Coach
Self Employed
Newton, MA
01.2020 - 05.2025
- Developed individualized training plans to enhance athletes' performance and skill levels.
- Conducted regular assessments to track progress and adjust coaching strategies accordingly.
- Mentored young coaches, providing guidance on techniques and effective communication skills.
- Collaborated with parents to address concerns and provide updates on athlete development.
Competitive Gymnast
Massachusetts Gymnastics Center
Waltham, MA
03.2015 - 05.2025
- Did gymnastics for over 25 hours a week, consistently training and improving.
- Reached level 9 and competed in National and Eastern National competitions.
- Skilled at working independently and collaboratively in a team environment.
Education
Bachelor of Science - Marketing
San Diego State University
San Diego, CA06-2029
Skills
- Customer service
- Strong multitasking
- Greeting guests
- Active learning
- Cash handling
- Scheduling
- Judgment and decision making
Timeline
Restaurant Hostess
The Stockyard Restaurant
06.2025 - 12.2025
Barista
The Corner Cafe
05.2025 - 08.2025
Private Gymnastics Coach
Self Employed
01.2020 - 05.2025
Competitive Gymnast
Massachusetts Gymnastics Center
03.2015 - 05.2025
Bachelor of Science - Marketing
San Diego State University