Summary
Overview
Work History
Education
Skills
Timeline
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Molly Hayward

American Fork,UT

Summary

Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail, and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities.

Overview

2
2
years of professional experience

Work History

Assistant Manager

Palm Beach Tan
06.2024 - Current
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Increased sales through effective merchandising strategies and targeted promotions.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
  • Consistently top 2 in sales for the company each month

Event Planner

Events With Jess
06.2022 - Current
  • Coordinated schedules and timelines for events.
  • Conferred with event staff at the event site to coordinate details.
  • Performed face-to-face meetings to finalize contract for services and event details.
  • Coordinated with participating vendors during event planning.
  • Utilized project management skills to keep events on track while meeting deadlines and staying within budget parameters.
  • Performed event coordination for larger parties and gatherings.

Teeth Whitening Specialist

WeWhiten
08.2023 - 06.2024
  • Boosted sales revenue by implementing effective sales strategies and building strong customer relationships.
  • Improved customer satisfaction rates through proactive problem-solving and efficient complaint resolution.
  • Implemented new promotions that lead to better customer retention.

Shift Lead

The Donut Run
05.2022 - 02.2023
  • Completed store opening and closing procedures and balanced tills.
  • Trained new employees and delegated daily tasks and responsibilities.
  • Maintained a clean and organized work environment, ensuring safety standards were met consistently.
  • Oversaw cash handling procedures, ensuring accuracy and proper documentation at all times.

Education

Bachelor of Science - Business Management

Utah Valley University
Orem, UT
05.2026

Skills

  • Customer Relations
  • Staff Training and Development
  • Sales Growth
  • Collaborative Teamwork
  • Problem-Solving
  • Time Management

Timeline

Assistant Manager

Palm Beach Tan
06.2024 - Current

Teeth Whitening Specialist

WeWhiten
08.2023 - 06.2024

Event Planner

Events With Jess
06.2022 - Current

Shift Lead

The Donut Run
05.2022 - 02.2023

Bachelor of Science - Business Management

Utah Valley University

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Molly Hayward