Molly Klose
Mesa,Arizona
Summary
Dependable, friendly, and enthusiastic high school senior who specializes in host responsibilities. Experienced lead hostess with a proven track record at Las Sendas Patio and Grille, and Nando's Mexican Cafe. Successfully managed front-of-house operations, ensuring smooth guest experiences, and efficient table turnover. Implemented reservation systems that improved seating efficiency and reduced wait times, as well as actively operating a POS system and managing takeout orders. Recognized for exceptional customer service, and ability to handle high-pressure situations.
Overview
2
2
years of professional experience
Work History
Host
Nando's Mexican Cafe
Mesa, Arizona
10.2025 - Current
- Greeted and seated guests promptly in a welcoming manner.
- Communicated wait times clearly to guests and staff.
- Managed incoming calls during busy shifts.
- Took and managed to-go orders.
- Processed payments from customers using a POS system.
Host
Las Sendas Patio and Grille
02.2024 - Current
- Demonstrates hard work and professionalism
- Interacts with customers to satisfy their needs and expectations
- Displays social skills and enjoys teamwork
- Seats customers, manages server and table rotations, takes to-go orders, while assisting bussers and runners
- Trained new hostesses on customer service standards and procedures.
- Answered telephone to provide dining information and take reservations.
- Oversaw waitlists and guest flow to optimize seating efficiency during peak hours.
Education
Senior -
Red Mountain High School
Mesa, AZSkills
- Time management
- Trustworthy
- OpenTable
- Leadership and training
- Communication
- Teamwork
- Customer service
- Front of house organization
- POS software
- Takeout order processing
- Problem solving
Personal Information
Age: 18
Timeline
Host
Nando's Mexican Cafe
10.2025 - Current
Host
Las Sendas Patio and Grille
02.2024 - Current
Senior -
Red Mountain High School